Address
8000 York Road
Towson, MD 21252

Location
Cook Library,
Room 524

Phone
410-704-2291

E-mail
achieve@towson.edu

Summer Business Hours:
beginning 5/27/08
Mon. - Fri. 8:30 AM - 5 PM
The schedule for
 tutoring varies.  Check
the specific center
schedule for tutoring
hours.

Webmaster
Liz Scarbrough
escarbro@towson.edu

Fact Sheet - Policies

This list of suggestions, policies and procedures should help students take full advantage of services.

1. Always discuss course difficulties with the instructor first. Utilize the Academic Achievement Center as a secondary resource.

2. Small group and individual  tutoring sessions are provided free-of-charge, on a first-come, first-served basis, and depend upon the availability of a qualified tutor.

3. Group and individual tutoring sessions are usually held in the AAC and other approved campus locations.

4. Students who schedule for individual tutoring sessions are eligible for one hour of tutoring weekly.  Schedule your tutoring session by using TutorTrac™ at least 48 hours before the desired day/time.  If you cannot attend a tutoring appointment, cancel the session by using TutorTrac™ 24 hours ahead of time.  Frequent cancellations or absences, without an acceptable reason, will lead to termination of services.

5. Group tutoring sessions are scheduled weekly and limited to six (6) students. 

6. Class attendance is imperative.  Bring appropriate course textbooks, class notes, and returned tests or quizzes to your sessions.  Be prepared to identify and discuss course difficulties.  Tutoring sessions can be cancelled if you are not prepared.

7. Towson University faculty recommend all peer tutors.  Your tutor will help you understand significant course concepts, develop problem-solving strategies, and suggest study strategies if necessary.  Your tutor may not be able to answer all questions.  Your tutor will not complete or assist with homework, project, writing and research assignments; similar problems can be worked on during your session.    Contact the Center's director if concerns arise.

8. Your tutor will attend all scheduled tutoring sessions unless an unexpected situation arises.  Your tutor will contact you and the Center if an absence is anticipated.   Tutors will also provide a make-up session if time permits.

9. If you no longer need tutorial assistance, or drop or withdraw from a course, please inform your tutor and the AAC immediately.  Other students may be waiting for help.

10. Your feedback is very important to us.  We expect you to evaluate our services  after the final exam period. 

Your attention to this information is appreciated, and the Center's staff wish you a very successful semester.