Building Bridges Across Maryland for Administrative Staff

2009 - 2010 Schedule

August 6, 2009

9 am  - 11am

University of Baltimore

Student Center, Bogomolny Room, 5th Floor

Program Overview/Kick-off

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September 15, 2009

9am - 1pm

College of Notre Dame of Maryland

Meletia Hall, Feeley Multipurpose Room, FIC 003

Managing Your Career

Take an in-depth look at your personal strengths, interests and skills, and use this insight to choose a direction that will be fulfilling and enjoyable. Identify the job opportunities that provide the best fit for you.

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October 14, 2009

9am - 1pm

Goucher College

Alumnae/i House, Buchner Hall

Decision Making

This session will provide techniques to balance and incorporate critical thinking and decision making into everyday activities. You will learn to improve your evaluation and analysis of ideas, determine the best courses of action, resolve problems, and make sound decisions.

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November 17, 2009

9am - 1pm

Towson University

Administration Building, Room 120

Customer Service Excellence

This session will provide essential skills to help you identify your customers and their expectations, levels of service, identify behaviors that constitute excellent service, as well as recognize various modes of communication.

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December 8, 2009

9am - 1pm

Loyola University in Maryland

Timonium Center, Room 28

Preparing for Difficult Situations

This session will show you how to use various forms of communication to extend your influence at work. You will learn how to understand your sphere of influence and personal power, identify your conversational goal, assess the needs and interests of your listener, select an effective influence strategy, and gain commitment.

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January 12, 2010

9am - 1pm

University of Baltimore

Student Center, Bogomolny Room, 5th Floor

Staying Organized While Balancing Multiple Priorities

This session will show you that while we’re all juggling multiple priorities and trying to do more with less, we can focus on meeting deadlines, gaining more control over paperwork and files, and getting more done in less time every day. Participants will develop an action plan to get organized and stay organized.  This session will also provide techniques to set goals, identify and focus on priorities, and manage simultaneous responsibilities and projects.

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February 9, 2010

9am - 1pm

Maryland Institute College of Art

Main Building, Room 110

Supervising Student Employees

This session will provide strategies to effectively utilize student employees in your workplace. You will learn how this generation of students likes to work and learn. We will explore ways to create an environment that supports students in gaining and refining necessary skills for the workplace. You’ll learn how to give feedback, reward, and recognize your student employees. This workshop will also address strategies for when things don’t go as planned.

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March 9, 2010

9am - 1pm

Towson University

Administration Building, Room 120

Alternate Session Date (in case of inclement weather)

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April 13, 2010

11:30am - 2pm

Towson University

Johnny Unitas Stadium, Minnegan Room

Graduation

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Building Bridges Across Maryland for Administrative Staff

2009 - 2010 Participants

College of Notre Dame of Maryland

Donna Jenkins, Administrative Assistant, Academic Affairs

Jessica Propp, Financial Aid Specialist, Financial Aid

Kim Simmons, Annual Giving Coordinator, Annual Giving

Merry Wasmer, Administrative Assistant, Academic Affairs

Goucher College

Kathy Kane, Public Safety Officer, Public Safety

Sarah Luther, Payroll/Human Resources Assistant, Human Resources

Peter McCarthy, Assistant to the College Librarian, Library

Ruth Ward, Receptionist/Operations Assistant, Bursar

Loyola University Maryland

Chinara (China) Brown, Program Assistant, Institutional Research

Linda Easterling-Hill, Administrative Assistant, Advancement

Joshua Gembicki, Executive Assistant, Academic Affairs

Maureen McCord, Executive Assistant, Business & Finance

Kimberly (Kim) Wright, Program Assistant, Human Resources

Maryland Institute College of Art

Danielle Bowly, Administrative Assistant, Campus Safety

Dara Brown, Registration Assistant, Continuing Studies

Peggy Craft, Office Manager, Advancement

Raeshawn Hodge, Administrative Assistant, Student Affairs

Deborah Sherer,Executive Assistant, Admissions

Towson University

Tammy Adams, Executive Administrative Assistant, Office of the Provost    

Judy Gerst, Administrative Assistant, Housing & Residence Life

Mary Marks, Administrative Assistant, Alumni Relations

Linda Natale, Administrative Assistant, Division of Economic and Community Outreach

Jo Schmidt, Executive Administrative Assistant, Office of the Provost

Jerri Sumwalt, Executive Administrative Assistant, Auxiliary Services

University of Baltimore

Sonja Journee, Administrative Assistant, College of Liberal Arts

Tong Li, Accounting Associate, Auxiliary Enterprises

Tammy Taylor, Circulations Supervisor, Langsdale Library

Phillip Thompson, Information Coordinator, Center for Student Involvement

Trenay Wren-Evans, Accounting Clerk, Bursar's Office