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OFFICE OF HUMAN RESOURCES

Building Bridges Across Maryland for Administrative Staff

2010 - 2011 Schedule

 

August 3, 2010

9 am  - 11am

Loyola University in Maryland

Timonium Center, Room 58

Program Overview/Kick-off

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September 14, 2010

9am - 1pm

College of Notre Dame of Maryland

Feely International Center, Room 003

Managing Your Career

Take an in-depth look at your personal strengths, interests and skills, and use this insight to choose a direction that will be fulfilling and enjoyable. Identify the job opportunities that provide the best fit for you.

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October 14, 2010

9am - 1pm

Goucher College

Alumnae/i House, Buchner Hall

Decision Making

This session will provide techniques to balance and incorporate critical thinking and decision making into everyday activities. You will learn to improve your evaluation and analysis of ideas, determine the best courses of action, resolve problems, and make sound decisions.

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November 16, 2010

9am - 1pm

Towson University

Administration Building, Room 120

Customer Service Excellence

This session will provide essential skills to help you identify your customers and their expectations, levels of service, identify behaviors that constitute excellent service, as well as recognize various modes of communication.

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December 14, 2010

9am - 1pm

Maryland Institute College of Art

Main Building, Room 110

Working with You is Killing Me

Interpersonal relationships with co-workers are important.  Learn how to fix these relationships when they start to cause problems.  This session will aid your ability to recognize not only the symptoms of a negative workplace relationship but also the role each of us plays in these situations.  Learn how to set boundaries and control your reactions to co-workers who cross those boundaries.  You will also practice “unhooking” yourself from difficult interpersonal situations at work.

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January 11, 2011

9am - 1pm

Loyola University in Maryland

Timonium Center, Room 58

Preparing for Difficult Conversations

Getting a coworker’s help or buy-in to perform a task when you don’t have formal authority can be challenging.  Participants will learn how to use various forms of communication to extend their influence at work. This session will help participants understand their sphere of influence and personal power, identify conversational goals, assess the needs and interests of listeners, select an effective influence strategy, and gain commitment.

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February 15, 2011

9am - 1pm

University of Baltimore

Student Center, Bogomolny Room                                         

Staying Organized While Balancing Multiple Priorities

While we’re all juggling multiple priorities and trying to do more with less, we can focus on meeting deadlines, gaining more control over paperwork and files and getting more done in less time every day. Participants will develop an action plan to get organized and stay organized.  This session will also provide techniques to set goals, identify and focus on priorities, and manage simultaneous responsibilities and projects.          

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March 15, 2011

9am - 1pm

Location Main Building, Room 110

Alternate Session Date (in case of inclement weather)

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April 19, 2011

11:30am - 1:30pm

College of Notre Dame of Maryland

Location TBA

Graduation

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Building Bridges Across Maryland for Administrative Staff

2010 - 2011 Participants

College of Notre Dame of Maryland

Kate Eisenbeiser, Development Associate, Institutional Advancement

Victoria Gue, Administrative Assistant, ACC/WEC

Melissa King, Recruitment & Advisement Manager, Department of Nursing

Caroline  Mahle, Administrative Assistant, Department of Business

Gina Roussos, Employment Coordinator, Academic and Career Enrichment Center

Goucher College

Amanda Bannon, Operations Assistant, Welch Center for Graduate and Professional Studies

Linda Fowler, Operations Assistant, Admissions

Kathy Hemelt, Program Assistant for Student Engagement and Chaplain, Student Engagement

Linda Holloway, Assistant to the Associate Dean, Office of the Associate Dean

April Wilson, Faculty Secretary, Faculty Clerical Support Services

Loyola University Maryland

Karlyn  Cummings, Records Researcher, Advancement Services

Gina Graffious, Financial Analyst, Technology Services

Jeanne Mannion, Office Assistant, Loyola Clinical Centers

Angela Martin, Administrative Assistant, Marketing & Comm.

Robin Trumbull, Program Assistant, Human Resources

Maryland Institute College of Art

Edna  Blackwell , Executive Assistant, Operations

Easley  Delphine, Executive Assistant, Student Affairs

Kate Griffith, Administrative Assistant, Animation

Brittney  Montoya, Administrative Assistant, Admissions

Towson University

Diane Boone, Administrative Assistant, Office of Student Conduct and Civility Education

Jean Comer, Executive Administrative Assistant I, University Police

Lindsey Meyer, Administrative Assistant II, Towson Global, Globalization Center & International  

     Incubator

Wendy  Rohrbaugh, Executive Administrative Assistant, Office of the Provost

Peggy Walker, Administrative Assistant, Design Center

University of Baltimore

Alicia Campbell, Executive Admin Assistant, Office of the Provost

Lisa Kenney, Alumni Relations Assistant, Office of Institutional Advancement

Judith McDonald, Executive Admin Assistant, Office of Human Resources

Marianna Ross, Administrative Assistant, Achievement and Learning Center

Christina Warfield, Administrative Assistant, Office of the Comptroller

 

 

 

 

 

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