About TU


Training and Development Unit

Competency Focus: Performance Management

One area to excel in the Management & Supervision competency at Towson University is Performance Management.  Managers/Supervisors should be able to speak to the importance of performance reviews and know how to conduct them.  But providing feedback and growing your staff is not a once a year activity.  It is vital to our success for managers/supervisors to be able to deliver timely and meaningful guidance and feedback.

Courses (3 hours each unless noted)

Though not required, please attempt to complete the courses and simulation in the order listed below for the optimal learning experience.


Performance Reviews



Performance Management: The Supervisor's Role

(formerly Conducting Effective Performance Reviews)


Giving Feedback: A Manager's Guide (4 hours)



Coaching and Counseling for Improved Performance

Simulation (30 minutes)

Effective Feedback for Employees and Colleagues Simulation


EL = eLearning via the Internet through Towson's eLearning Center (TEC).  To get additional information or to access TEC, click on the link on the left side of the page.

IL = instructor-led workshop offered throughout the year.


We also offer other Instructor-led Performance Management workshops annually:


Employee/Employer Relations and the Supervisor (for supervisors/managers)

This course will provide you with information on university employee relations topics, including managing performance (such as probationary evaluations, annual evaluations, and deadlines), handling time and leave issues (such as excessive absenteeism and tardiness), disciplinary actions and procedures, and also a review of employee rights to appeal disciplinary actions.

Mock Hearing (for supervisors/managers)

Are you prepared for a grievance/disciplinary hearing? Gain knowledge of expectations and the process by participating in the mock grievance/disciplinary hearing based upon multiple hypothetical workplace scenarios. Recommended prerequisite: Employee/Employer Relations and the Supervisor or equivalent training.

And for employees:

Performance Management: The Employee's Role

Take an active role in planning your future.  This workshop will provide you with tools and techniques to assess your own performance and communicate your accomplishments. You will learn how to identify barriers to success and enlist your supervisor’s assistance to overcome them. Learn how to work with your supervisor to set clear and achievable goals for the coming year.




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