About TU

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OTS Training offers self-help documents, movie tutorials and workshops. View our Workshop Calendar to register for a workshop.  If you don't see the training you are looking for, please complete our survey and tell us about your training needs.



OTS Training offers a variety of workshops on technology topics to faculty, staff and students. The workshops calendar lists the description, location and the different times a workshop is offered.

Registration is required to attend a workshop. If you are unable to attend a workshop that you have registered for, please contact OTS Training 48 hours in advance at: training@towson.edu or 410-704-4070. All workshops are held in Cook Library. When you register, the training room location is included with each workshop.

Movie Tutorials

View the Online Tutorials for step-by-step instructions about software processes.

Self-Help Training Documents

Go to the OTS Training documentation page and download self-help documentation guides that walk you through different features of software applications. To use the Read Out Loud feature, save and then open the .PDF document, click on the View menu and choose Read Out Loud. This page is an ongoing work in progress. For other nonprofit use, please see the copyright information.

Traveling Trainers

OTS Training brings technology professionals and training resources to your doorstep.  Departments can request Traveling Trainers to visit their office or building for a two to three hour session, in which employees can drop in with questions for their individual needs. Trainers bring five laptops to set up in an area convenient to your office that you make available. Towson Unplugged wireless networking allows for network access at a variety of places. Call 410-704-4070 or e-mail training@towson.edu to set up a time for Traveling Trainers to visit your building.


OTS Training offers live, synchronous online sessions called webinars on a variety of training topics. A link to the webinar will be provided to participants on or before the date of the session. For audio, participants have the option of using their computer (VoIP) or calling in using the phone. For large webinars (over 50 people), the host will mute the participants and each participant may use the chat panel for communication. For small webinars, microphones and/or webcams may be utilized. These webinars are advertised through T3 or participants may register for a webinar by clicking the Workshops link on the left navigation and then clicking on Register for a Workshop.

Microsoft's Training Web Site

The Microsoft Office training site offers Online Training Demos that will walk you through step-by-step processes.


Please take a minute to complete our survey so that we can better meet your training needs. Let us know if you'd like us to offer specific courses, self-help documents or technical training. To contact the Training Center, call 410-704-4070, or send an e-mail to training@towson.edu.

Human Resources Online TEC Training Library

Towson University's eLearning Center offers faculty and staff more than 2,500 courses that can be taken online 24/7. 


An extensive online software training tutorial video library. This video collection is available 24/7 on such packages as Adobe Acrobat, Photoshop and Flash for both PC and Mac. Visit the Tech Help website and submit a service request: http://techhelp.towson.edu. Choose the request type of Employee Role/Training and Documentation/Lynda.com. In the request detail section, enter your name, department or college, email address and extension.

Macintosh Training

Towson University offers basic Mac training for faculty, staff, and students; see the Workshop Calendar for scheduled workshops. Additional help and training information for Macs are listed on the Apple Resources page of the university Mac Corner web site.


OTS Training
Cook Library 408 (map)
Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Phone: 410-704-4070
E-mail: training@towson.edu

Office 2013

OTS Training is here to help you with your Office365 training needs.

Click to learn more about the services and resources available to you.

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