OFFICE OF TECHNOLOGY SERVICES

Training & Documentation

Self Help Documents: Outlook Web App

OTS is pleased to offer the following PDF publications and Flash movie tutorialsmovie tutorialas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

Outlook Web App (OWA) 2010
Movie Tutorial

Outlook Web App: Conversation View 
 In Outlook Web App, conversation histories are grouped together in a view called Conversation View.  The conversation view will group all conversations together that share the same subject. In this movie tutorial,  you will learn how to use Conversation View and also how to disable it if you wish.

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Outlook Web App: Getting Started
The Outlook Web App is used to access e-mail calendars, contacts, tasks, and other mailbox content when access to the Microsoft Outlook desktop application is unavailable. In this self help document, you will learn how to logon to the service, become familiar with the Outlook Web App (OWA) screen and use basic services such as email, calendars etc.

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Outlook Web App: New Features
Outlook Web App is a Microsoft Exchange webmail service. The web interface of Outlook Web App resembles the interface in Microsoft Outlook. In this self-help document, you will learn the new features introduced in this version.
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Outlook Web App: Conversation View
In the Outlook Web App, conversation histories are grouped together in a view called Conversation View. This is similar to current web based email programs, such as Gmail. The conversation view will group all conversations together that share the same Subject regardless of time and date sent. In this self help document you will learn how to use Conversation View and disable it if necessary.

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Outlook Web App: Email Basics
Outlook Web Access allows you to create and read e-mail from any computer with internet access. In this self help document, you will learn the basics of using email through the Outlook Web App.  

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Outlook Web App: Advanced Options
With the introduction of the OWA, new features and enhancements to the end user experience were added. In this self-help document, you will learn how to access these features and customize the experience to meet your needs.

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Outlook Web App: Extras
With the introduction of the OWA, new features and enhancements to the end user experience were added. In this self-help document, you will learn how to access these features and customize the experience to meet your needs.

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Outlook Web App: Remote Mobile Device Wipe
Your mobile device can store sensitive university information and possibly provide access to university resources. If your device is lost or stolen, that data can be compromised. If you have configured your Mobile phone, iPod or iPad to synchronize with your Exchange mailbox (by entering outlook.towson.edu as the Exchange server) then you may be able to issue a remote device wipe from the Outlook. This document will give you instructions on how to perform this task.
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