OFFICE OF TECHNOLOGY SERVICES

Training & Documentation

Self Help Documents: Virtual Workspace / Remote Access

OTS is pleased to offer the following PDF publications and Flash movie tutorialsmovie tutorialas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

Virtual Workspace: Frequently Asked Questions (FAQs)

This document lists some of the more frequently asked questions (FAQs) about the Virtual Workspace.


Downloading the Citrix Client for PC Users
The Virtual Workspace is Towson University's web-based remote access product that allows TU users to remotely access several software programs from virtually any computer anywhere with an Internet connection and a browser. When using the Virtual Workspace website for the first time, a browser component must be installed. This self-help document will step you through how to download this client.



Downloading the Citrix Client for Mac Users
To access Virtual Workspace, a small application must be downloaded and installed on a Mac. This process need only occur once per computer. In this self help document, you will learn the necessary steps to perform this install.

Accessing Mail and Files from Anywhere
The Virtual Workspace  is Towson University's web-based remote access product that allows TU users to remotely access several software programs from virtually any computer anywhere with an Internet connection and a browser. 

 



Virtual Workspace: Accessing Software Packages Remotely (for Students)
The Virtual Workspace is Towson University's web-based remote access product that allows TU users to remotely access software programs from virtually any computer anywhere with an Internet connection and a browser. This self-help document will show you how to access the Virtual Workspace and launch software packages within the workspace.


Remote Desktop Gateway
The Remote Desktop Gateway allows faculty and staff at Towson University to connect remotely to their Windows-based Towson computer from any other Windows-based computer (home, hotel or different location on campus).


Remote Desktop: Accessing Your Towson Windows Vista/7 Computer Remotely From a Mac
The Towson Remote Desktop feature allows faculty and staff at Towson University to connect remotely to their Towson computer from any other computer (e.g., home, hotel). These instructions are for faculty and staff using off-campus Mac computers to connect to their Towson Windows Vista/Windows 7 computer.


Remote Desktop: Accessing Your Towson Windows XP Computer Remotely From a Mac
The Towson Remote Desktop feature allows faculty and staff at Towson University to connect remotely to their Towson computer from any other computer (e.g., home, hotel). These instructions are for faculty and staff using off-campus Mac computers to connect to their Towson Windows XP computer.

VPN Virtual Private Network Access

If you need secure access to the Towson Network from off campus and the simple Citrix connection isn't working for you, try Towson's Virtual Private Network.  This document will explain how to install and use this software.

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