OFFICE OF TECHNOLOGY SERVICES

Training & Documentation

Self Help Documents: PC Tune-Up

OTS is pleased to offer the following PDF publications and Flash movie tutorialsmovie tutorialas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

Microsoft Security Essentials: Installation Instructions
Until recently, McAfee was the OTS-recommended, anti-virus software for use on home computers. OTS now recommends users install Microsoft Security Essentials as their antivirus software for Windows-based machines. In this self-help document, you will learn how to locate, download and install Microsoft Security Essentials and then perform basic operations.

Defrag Your Hard Drive

Learn what it means to defragment and how to defrag your hard drive to help it run more efficiently.

Cleaning Files Off Your PC

Find and clean up files left on your computer by programs or Internet use.

Managing Your H and O Drives

Learn about your H and O drives and some techniques to manage them.

Spyware

Get rid of those annoying pop-ups on your computer.  Learn about spyware and software to remove spyware.

Windows Update

Learn what to look for and how to run Windows Updates.

Troubleshooting Techniques

Learn how to troubleshoot problems that arise with your WIndows PC such as computer freezes, loss of network connectivity, error messages and much more.

Greylisting: Fighting SPAM at Towson University

This document provides an overview on what Towson University is doing in the fight against e-mail SPAM.

Spam and Phishing

This document explains Spamming and Phishing and will give you some tips on how to prevent this unwanted e-mail.

   
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