Bursar's Office
Frequently Asked Questions
1. Where is my billing statement mailed?
The
billing statement is mailed to the student's permanent
billing address.
2. How do I change my billing address?
The billing statement is mailed to the student's permanent billing address type. Undergraduate students can change their permanent address type at Towson Online Services. Logon; click Self Service; under Personal Information section click on Permanent Address link or fax your information to 410-704-2006. Graduate students should fax their permanent address type change to 410-704-4675 or call 410-704-2501.
3. What should I do if I did not receive a bill?
If
you do not receive a billing statement at least one week
prior to your processing due date, call the Bursar’s office
410-704-2100, or 1-888-5BURSAR. Non-delivery of the billing
statement does not release you from the payment or late
payment assessments.
4. Where do I send my payment?
Mail in payment along with the
top portion of the billing statement using the self
addressed return envelope. Towson University, Bursar’s
Office, Enrollment Services Center, Room 336, Towson, MD
21252.
5. Whom do I make my check payable to?
All
checks or money orders should be made payable to Towson
University for the exact amount of the charge. The
student’s name and ID number must appear on all checks
submitted to the university.
6. What happens if I pay my billing statement is
paid late?
A $75 late fee is assessed to any student who pays after
published bill deadline.
7. Do you offer any payment plans?
The
university offers a payment plan administered through
TuitionPay (Sallie MaeSM). Students who choose such a payment plan
may arrange payments through Tuition Pay, 1-800-635-0120.
8. What if my check is returned by the bank?
A
$50 penalty fee is assessed when a check given in payment of
fees, fines or services is returned unpaid by the bank for
any reason. Failure to reimburse the university for an
uncollectible check may result in class schedules being
cancelled.
9. Why is there a hold on my account?
If you have a financial hold, contact the Bursar
office at 410-704-2100 or 1-888-5-BURSAR.
10. Can I pay my bill online using a credit card?
Web credit card payments can be made on Towson Online Services. To access, logon; click Self Service; click Student Center; in the Finance section - click Make a Payment. Your username and password are required to make a payment on the Web. Full payment is required. Note: Bank check card or debit card payments cannot be processed through the web payment site.
11. How can I view my financial account information online?
To view your financial account information you will need to logon on through Towson Online Services. To access, logon; click Self Service; click Student Center; in the Finance section - click Account Inquiry. Your username and password are required.
The Bursar's Office
Enrollment Service Center, Room 336
Hours: Monday - Friday, 8 a.m. - 5 p.m. (Customer Service Center)
Monday - Friday, 8:30 a.m. - 4:00 p.m. (Payment and
Rebate Check Disbursement Center )
1-888-5BURSAR (toll free)
Phone: 410-704-2100
Fax: 410-704-6043
E-mail: lwarner@towson.edu
Administration and Finance Questions
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