(Pertains to all refunds and refund policies) Exceptions to the refund policy may be made based on documentation
of extraordinary circumstances, including medical. Request for exemptions due to extraordinary
circumstances should be submitted immediately; however,
no requests will be considered 30 days beyond the term in question.
To apply for an exception you will need to submit a brief
written statement of explanation and documentation (if appropriate)
Undergraduate and Graduate Students:
Director of the Bursar’s Office
Enrollment Services, Room 315
8000 York Rd.
Towson, MD 21252
The Bursar's Office
Enrollment Service Center, Room 336 (map)
Hours: Monday - Friday, 8 a.m. - 5 p.m. (Customer Service Center)
Monday - Friday, 8:30 a.m. - 4:00 p.m. (Payment Center)