2010 Fall Training and Development Schedule - Office of Human Resources

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OFFICE OF HUMAN RESOURCES

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Training and Development Schedule

Full Schedules for Your Reference Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013

Fall 2010 Schedule
Date	Time	Location	Event
June 25, 2010	12:00 pm - 1:00 pm	AD120	Lunch & Learn: Stretch Out the Stress Presented by: Campus Recreation Services
TEC Featured Course of the Month for June			Finding Your Life Balance (PD0181)
July 8, 2010	9:00 am - 3:00 pm	AD120	Personal Influence [Rescheduled] (Original date: April 7, 2010)
July 14, 2010	9:00 am - 1:00 pm	University of Baltimore, Student Center, Bogomolny Room	Building Bridges Across Maryland - For Supervisors, Session I - Personal Influence [Invitation only Program]
July 14, 2010	12:00 pm - 1:00 pm	Cook Library 317	TUSC Brown Bag: Facebook privacy settings even your kids don't know about (and should!) Presented by: Kay Kazinski, Albert S. Cook Library
July 16, 2010	9:00 am - 1:00 pm	AD120	New Employee Orientation Presented by: Office of Human Resources
TEC Featured Course of the Month for July			Effective Team-building Strategies (TEAM0171)
August 4, 2010	9:00 am - 1:00 pm	Loyola University Maryland, Timonium Graduate Center, Room 58	Building Bridges Across Maryland - For Supervisors, Session II - Situational Leadership - What's My Style? [Invitation only Program]
August 11, 2010	9:00 am - 12:00 pm	AD120	Managing Your Career (Part 1 of 3) Presented by: Office of Human Resources and Career Center
August 16, 2010	10:00 am - 12:00 pm	AD120	Book Summary: The Celebrity Experience Presented by: Office of Human Resources
August 18, 2010	9:00 am - 12:00 pm	AD120	Managing Your Career (Part 2 of 3) Presented by: Office of Human Resources and Career Center
August 20, 2010	9:00 am - 1:00 pm	AD120	New Employee Orientation Presented by: Office of Human Resources
August 23, 2010	9:00 am - 12:00 pm	AD120	Managing Your Career (Part 3 of 3) Presented by: Office of Human Resources and Career Center [Date Change]
August 27, 2010	12:00 pm - 1:00 pm	AD120	TUSC Brown Bag: Can I Eat That? Presented by: Jennifer Noll, Registered Dietitian (RD), LDN, CDE
TEC Featured Course of the Month for August			Get Your Career on the Fast Track (PD0131)
September 8, 2010	9:00 am - 1:00 pm	College of Notre Dame of Maryland, Fouier Library	Building Bridges Across Maryland - For Supervisors, Session III - Performance Management/Coaching and Counseling [Invitation only Program]
September 13, 2010	9:00 am - 12:00 pm	AD120	Civility in the Workplace Presented by: Chrystal George, Office of Conduct and Civility Education
September 14, 2010	9:00 am - 1:00 pm	College of Notre Dame of Maryland, Feely International Center, Room TBA	Building Bridges Across Maryland - For Administrative Support Staff - Session I, Managing Your Career [Invitation only Program]
September 16, 2010	12:00 pm - 1:00 pm	AD120	TUSC Brown Bag: Effective Parent-Child Communication Presented by: Harriet Douthirt, University Child Care Center
September 17, 2010	9:00 am - 1:00 pm	AD120	New Employee Orientation Presented by: Office of Human Resources
September 22, 2010	9:00 am - 12:00 pm	AD120	Performance Management: The Employee’s Role Presented by: Jo Ann Joseph, Office of Human Resources, Employee/Employer Relations
September 23, 2010	9:00 am - 4:00 pm	AD120	Project Management Presented by: Ellen D. Hoadley, Ph.D., Loyola University Maryland
TEC Featured Course of the Month for September			Managing Budgets Effectively (FIN0264)
October 6, 2010	1:00 pm - 4:00 pm	AD120	Introduction to the Business Travel Process Presented by: Financial Services
October 7, 2010	9:00 am - 11:00 am	AD120	Travel Card Program – Diner’s MasterCard Presented by: Financial Services
October 7, 2010	1:00 pm - 4:00 pm	AD120	Diversity: Can It Work for Me? Presented by: Debra Seeberger, Office Diversity & Equal Opportunity
October 13, 2010	9:00 am - 1:00 pm	Towson University, Administration Building, Room 120	Building Bridges Across Maryland - For Supervisors, Session IV - Delegation & Motivation [Invitation only Program]
October 14, 2010	9:00 am - 12:00 pm	AD120	Employee/Employer Relations and the Supervisor Presented by: Jo Ann Joseph, Office of Human Resources
October 14, 2010	9:00 am - 1:00 pm	Goucher College, Alumnae/i House, Buchner Hall	Building Bridges Across Maryland - For Administrative Support Staff - Session II, Decision Making [Invitation only Program]
October 15, 2010	9:00 am - 1:00 pm	AD120	New Employee Orientation Presented by: Office of Human Resources
October 20, 2010	9:00 am - 12:00 pm	AD120	What Every Towson Supervisor Needs to Know Presented by: Office of Human Resources
Towson University Staff Council (TUSC)			Staff Development Day October 21, 2010
TEC Featured Course of the Month for October			An Essential Guide to Giving Feedback (COMM0521)
November 3, 2010	9:00 am - 12:00 pm	AD333	Student Employment Presented by: Financial Services
November 4, 2010	9:00 am - 12:00 pm	AD432	Unrelated Business Income Tax (UBIT) Presented by: Financial Services
November 4, 2010	1:00 pm - 4:00 pm	Loyola University Maryland, Timonium Graduate Center, Room 23	Working with You is Killing Me Presented by: Mark Emmel, Office of Human Resources, University of Baltimore and Doris Trainor, Office of Human Resources, Loyola University Maryland
November 10, 2010	9:00 am - 12:00 pm	AD120	What’s Your Type? The Myers-Briggs Type Indicator Presented by: Kristi Yowell, Office of Human Resources [Rescheduled for Dec 2nd]
November 16, 2010	9:00 am - 1:00 pm	Towson University, Administration Building, Room 120	Building Bridges Across Maryland - For Administrative Support Staff - Session III, Customer Service [Invitation only Program]
November 17, 2010	10:00 am - 12:00 pm	AD120	Accounts Payable Presented by: Financial Services
November 17, 2010	1:00 pm - 4:00 pm	AD120	Procurement & Contracts 101 Presented by: Procurement
November 17, 2010	9:00 am - 1:00 pm	Goucher College, Alumnae/i House, Buchner Hall	Building Bridges Across Maryland - For Supervisors, Session V - Project Planning/Management [Invitation only Program]
November 19, 2010	9:00 am - 1:00 pm	AD120	New Employee Orientation Presented by: Office of Human Resources
TEC Featured Course of the Month for November			Delegation: the Personal Approach (mgmt_07_a02_bs_enus)
December 1, 2010	1:00 pm - 4:00 pm	AD120	Coaching and Counseling for Improved Performance Presented by: Jo Ann Joseph, Office of Human Resources [Cancelled]
December 2, 2010	10:00 am - 1:00 pm	AD120	Working With Transgender Students on the College Campus Presented by: Maren Greathouse, Director of LGBT Student Development,Center for Student Diversity
December 2, 2010	1:00 pm - 4:00 pm	AD120	What’s Your Type? The Myers-Briggs Type Indicator Presented by: Doris Trainor, Office of Human Resources, Loyola University Maryland
December 6, 2010	1:00 pm - 4:00 pm	AD120	Motivating Employees in a Tough Economy Presented by: Office of Human Resources
December 8, 2010	9:00 am - 12:00 pm	AD120	Grammar I : The Basics of Grammar Presented by: Peggy Benner, Department of English
December 8, 2010	9:00 am - 1:00 pm	Maryland Institute College of Art, Main Building, Room 110	Building Bridges Across Maryland - For Supervisors, Session VI - Leading/Coping with Change [Invitation only Program]
December 9, 2010	12:00 pm - 1:00 pm	AD120	TUSC Brown Bag:The International Space Station Presented by: Dr. Don Thomas, Hackerman Academy of Math and Science
December 13, 2010	9:00 am - 12:00 pm	AD120	Conflict Resolution: Tools and Techniques for Supervisors Presented by: Office of Human Resources
December 14, 2010	9:00 am - 1:00 pm	Maryland Institute College of Art, Main Building, Room 110	Building Bridges Across Maryland - For Administrative Support Staff - Session IV, Working with You is Killing Me [Invitation only Program]
December 17, 2010	9:00 am - 1:00 pm	AD120	New Employee Orientation Presented by: Office of Human Resources
TEC Featured Course of the Month for December			Delegation: the Personal Approach (mgmt_07_a02_bs_enus)

Towson University Professional Development Competencies

Communication
Utilizes strong listening skills to formulate direct, responsive answers to questions; organizes and expresses ideas clearly both orally and in writing; keeps others informed of the status of projects and activities; ensures that regular communication occurs based on the needs of the project or the individual; clarifies the meaning and intent of others’ communication when it is unclear; tailors communication to the level and experience of the audience; uses analogies, visuals, and other techniques to effectively communicate complex ideas; creatively identifies and utilizes effective communication channels and method.

Customer Service
Treats customers courteously; responds to customer requests in a timely manner; takes responsibility to resolve customer complaints; proactively identifies customer needs; elicits feedback from customers to monitor their satisfaction; creates strategies to help the University serve customers more effectively; considers both short- and long-term interests of the customer in making service decision.

Diversity
Demonstrates commitment to the University’s diversity goals; supports equal and fair treatment and opportunity for all; deals effectively with people of all races, nationalities, cultures, abilities, ages, genders, sexual orientations, etc.; demonstrates respect for opinions and beliefs of others.

Leadership
Demonstrates a long-term strategic focus; acts as a catalyst for change; builds and shares the vision with others; inspires, motivates, and guides others to goal achievement/accomplishment; develops networks and builds alliances; identifies the internal and external politics that impact work.

Management & Supervision
Sets clear goals and expectations for staff; provides challenging tasks and assignments to subordinates; holds staff responsible and accountable for their work; delegates clearly and appropriately; delivers timely and meaningful guidance and feedback.

Financial & Technical Skills
Demonstrates the functional and technical knowledge and skills to do the job at a high level of accomplishment; learns technical and business skills quickly; applies knowledge and learned skills to the workplace. (Majority of courses offered through the Office of Technology Services, Financial Services, and Management Advisory and Compliance Services.)

Administration and Finance Questions

Certificate Key		Competency Key
	Leadership Certificate		Communication
	Management & Supervision Certificate		Customer Service
	Workplace Professional Certificate		Diversity
	University Business Certificate		Leadership
			Management & Supervision
			Financial & Technical Skills