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OFFICE OF HUMAN RESOURCES

Training and Development Unit

Training and Development Schedule

Full Schedules for Your Reference

  

Fall 2013
Spring 2014

 

Fall 2011 Schedule
Date Time Location

Event
July 13, 2011 9:00 am - 1:00 pm

Loyola University Maryland,

Timonium Graduate Center, Room 28

Building Bridges Across Maryland - For Supervisors

Situational Leadership – What’s My Leadership Style? (Session I)

                            [Invitation only Program]
July 15, 2011 8:30 am - 12:00 pm AD120

New Employee Orientation

Presented by: Office of Human Resources
August 1, 2011 11:00 am - 12:00 pm AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

Register

August 2, 2011 9:00 am - 11:00 am

University of Baltimore

Student Center, Bogomolny Room    

Building Bridges Across Maryland - For Administrative Support Staff

Program Overview/Kick-off

                            [Invitation only Program]
August 10, 2011 9:00 am - 1:00 pm

Goucher College,

Alumnae/i House, Buchner Hall

Building Bridges Across Maryland - For Supervisors

Project Planning/Management (Session II)

                            [Invitation only Program]
August 22, 2011 1:00 pm - 4:00 pm AD120

Supervising Student Employees

Presented by: Mike Noll, Office of Human Resources
August 26, 2011 8:30 am - 12:00 pm AD120

New Employee Orientation

Presented by: Office of Human Resources

                                     [Rescheduled from August 19th]

September 13, 2011 9:00 am - 1:00 pm

Notre Dame of Maryland University

Doyle Hall, Doyle Formal

 

Building Bridges Across Maryland - For Administrative Support Staff

Managing Your Strengths (Session I)

                            [Invitation only Program]
September   14, 2011 9:00 am - 12:00 pm AD120

Civility in the Workplace

Presented by: Chrystal George Mwangi, University of Maryland, College Park

[Rescheduled for October 17th]


September 14, 2011 9:00 am - 1:00 pm

Notre Dame of Maryland University,

Fourier Hall, Room 103

Building Bridges Across Maryland - For Supervisors

Performance Management/Coaching and Counseling (Session III)

                            [Invitation only Program]
September 16, 2011 8:30 am - 12:00 pm AD120

New Employee Orientation

Presented by: Office of Human Resources
September 22, 2011 9:00 am - 12:00 pm AD120

Customer Service in Higher Education

Presented by: Mike Noll, Office of Human Resources
September 29, 2011 9:00 am - 12:00 pm AD120

Performance Management: The Employee’s Role

Presented by: Jo Ann Joseph, Office of Human Resources, Employee/Employer Relations
TEC Featured Course of the Month for September

Communication During Organizational Change

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October 3, 2011 11:00 am - 12:00 pm AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

Register

October 4, 2011 3:00 pm - 4:00 pm

AD120

Travel Card Program – Diner’s MasterCard

Presented by: Financial Services

[Cancelled]

October 5, 2011 1:00 pm - 4:00 pm

AD120

Introduction to the Business Travel Process

Presented by: Financial Services

Register here

October 5, 2011 9:00 am - 1:00 pm

Goucher College

Alumnae/i House, Buchner Hall

Building Bridges Across Maryland - For Administrative Support Staff

Decision Making (Session II)

                            [Invitation only Program]
October 6, 2011 9:00 am - 12:00 pm AD120

Jack Cade’s Nightmare - A Supervisor’s Guide to Laws Affecting the Workplace (for supervisors/managers)

Presented by: Dan Leonard, Director of The President's Leadership Institute & Fair Practices Officer

October 12, 2011 9:00 am - 1:00 pm

University of Baltimore,

Student Center, Bogomolny Room 

Building Bridges Across Maryland - For Supervisors

Personal Influence (Session IV)

                            [Invitation only Program]
Towson University Staff Council (TUSC)

Staff Development Day                                   

October 13, 2011
October 17, 2011 9:00 a.m. - 12:00 p.m. AD120

Civility in the Workplace

Presented by: Chrystal George Mwangi, University of Maryland, College Park

[Rescheduled from September 14th]


October 19, 2011 10:00 am - 12:00 pm AD120

Accounts Payable

Presented by: Financial Services

Register here

October 21, 2011 8:30 am - 12:00 pm AD120

New Employee Orientation

Presented by: Office of Human Resources
October 24, 2011 1:00 p.m. - 2:30 p.m.

AD120

Speak Up!

Presented by: Debra Seeberger, Office Diversity & Equal Opportunity

[Cancelled]

October 26, 2011 9:00 a.m. - 12:00 p.m.

AD120

Diversity: Can It Work for Me?

Presented by: Debra Seeberger, Office Diversity & Equal Opportunity

[Rescheduled from October 5th]
October 26, 2011 1:00 pm - 4:00 pm

AD120

Employee/Employer Relations and the Supervisor

Presented by: Jo Ann Joseph, Office of Human Resources
October 27, 2011 9:00 a.m. - 12:00 p.m.

AD120

Motivating Employees in a Tough Economy

Presented by: Mike Noll, Office of Human Resources

[Rescheduled for December 12th]

TEC Featured Course of the Month for October

Presenting Successfully (comm_05_a01_bs_enus)

 
November 2, 2011 9:00 am - 4:00 pm AD120

Leadership Foundations

Presented by: Joe Raia, Glimmerglass Consulting and Training
November 3, 2011 9:00 am - 12:00 pm AD120

Student Employment

Presented by: Financial Services

Register here

November 7, 2011 11:00 am - 12:00 pm AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

Register

November 7, 2011 1:00 p.m. - 2:30 p.m.

AD120

Speak Up!

Presented by: Debra Seeberger, Office Diversity & Equal Opportunity
November 8, 2011 9:00 am - 1:00 pm

Towson University

Administration Building, Room 120

Building Bridges Across Maryland - For Administrative Support Staff

Customer Service Excellence (Session III)

                            [Invitation only Program]
November 9, 2011 9:00 am - 1:00 pm

Towson University,

Administration Building, Room 120

Building Bridges Across Maryland - For Supervisors

Motivating Employees in a Tough Economy  (Session V)

                            [Invitation only Program]
November 16, 2011 9:00 am - 12:00 pm AD120

Unrelated Business Income Tax (UBIT)

Presented by: Financial Services

Register here

[Cancelled. Contact us about one-on-one options]

November

16, 2011

 1:00 pm - 4:00 pm AD120

Mock Hearing

Presented by: Jo Ann Joseph, Office of Human Resources            

 

[Rescheduled from March 16]
November 18, 2011 8:30 am - 12:00 pm AD120

New Employee Orientation

Presented by: Office of Human Resources
TEC Featured Course of the Month for November

Giving Feedback: A Manager’s Guide (COMM0525)

  PM

December 1, 2011 1:00 pm - 4:00 pm AD120

Procurement & Contracts 101

Presented by: Procurement

December 5, 2011 11:00 am - 12:00 pm AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

Register

December 7, 2011 9:00 am - 12:00 pm AD120

Conducting Effective Meetings

Presented by: Mark Emmel, Office of Human Resources, University of Baltimore
December 8, 2011 9:00 a.m. - 12:00 p.m. AD120

Coaching and Counseling for Improved Performance

Presented by: Jo Ann Joseph, Office of Human Resources
December 12, 2011 9:00 a.m. - 12:00 p.m.

AD120

Motivating Employees in a Tough Economy

Presented by: Mike Noll, Office of Human Resources

[Rescheduled from October 27th]

December 12, 2011 11:00 a.m. - 12:00 p.m.

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Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

Register

December 13, 2011 9:00 am - 1:00 pm

Maryland Institute College of Art

Main Building, Room 110

Building Bridges Across Maryland - For Administrative Support Staff

Working with You is Killing Me (Session IV)

                            [Invitation only Program]
December 14, 2011 9:00 am - 1:00 pm

Maryland Institute College of Art,

Main Building, Room 110    

Building Bridges Across Maryland - For Supervisors

Leading/Coping with Change (Session VI)

                            [Invitation only Program]
December 16, 2011 8:30 am - 12:00 pm AD120

New Employee Orientation

Presented by: Office of Human Resources
TEC Featured Course of the Month for December

Making Decisions Ethically                     (pd_02_a01_bs_enus)

 

 

Towson University Professional Development Competencies

Communication  
Utilizes strong listening skills to formulate direct, responsive answers to questions; organizes and expresses ideas clearly both orally and in writing; keeps others informed of the status of projects and activities; ensures that regular communication occurs based on the needs of the project or the individual; clarifies the meaning and intent of others’ communication when it is unclear; tailors communication to the level and experience of the audience; uses analogies, visuals, and other techniques to effectively communicate complex ideas; creatively identifies and utilizes effective communication channels and method.

Customer Service
Treats customers courteously; responds to customer requests in a timely manner; takes responsibility to resolve customer complaints; proactively identifies customer needs; elicits feedback from customers to monitor their satisfaction; creates strategies to help the University serve customers more effectively; considers both short- and long-term interests of the customer in making service decision.

Diversity
Demonstrates commitment to the University’s diversity goals; supports equal and fair treatment and opportunity for all; deals effectively with people of all races, nationalities, cultures, abilities, ages, genders, sexual orientations, etc.; demonstrates respect for opinions and beliefs of others.

Leadership
Demonstrates a long-term strategic focus; acts as a catalyst for change; builds and shares the vision with others; inspires, motivates, and guides others to goal achievement/accomplishment; develops networks and builds alliances; identifies the internal and external politics that impact work.

Management & Supervision
Sets clear goals and expectations for staff; provides challenging tasks and assignments to subordinates; holds staff responsible and accountable for their work; delegates clearly and appropriately; delivers timely and meaningful guidance and feedback.

Financial & Technical Skills
Demonstrates the functional and technical knowledge and skills to do the job at a high level of accomplishment; learns technical and business skills quickly; applies knowledge and learned skills to the workplace. (Majority of courses offered through the Office of Technology Services, Financial Services, and Management Advisory and Compliance Services.)

 

 
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410-704-4444

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410-704-2134

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410-704-NEWS (6397)

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