13SpringTrainingAndDevelopmentSchedule

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Training & Development Schedule

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Training and Development Unit

Training and Development Schedule

Full Schedules for Your Reference Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013

Spring 2013 Schedule
Date	Time	Location	Event
January 3, 2013 (Thursday)	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
January 7, 2013	11:00 am - 12:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
January 8, 2013	9:00 am - 1:00 pm	Loyola University Maryland Timonium Graduate Center, Room 09	Building Bridges Across Maryland - For Administrative Support Staff Cohort V - Preparing for Difficult Conversations (Session 5) [Invitation only Program]
January 9, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
January 14, 2013	2:00 pm -3:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
January 15, 2013	9:00 am - 4:00 pm	AD120	Shackleton of the Antarctic and Your Leadership Journey Presented by: Michele Ginnerty, Michele Ginnerty Training & Consulting
January 15, 2013	12:00 pm - 1:00 pm	CK 505D	Working with Multiple Generations in the Workplace Presented by: Mike Noll, Office of Human Resources
January 16, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
January 16, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]
January 16, 2013	11:30 am - 1:30 pm	University of Baltimore, Student Center, Bogomolny Room	Building Bridges Across Maryland - For Supervisors Cohort III - Graduation [Invitation only Program]
January 23, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
January 24, 2013	9:00 am - 12:00 pm	AD120	Performance Management: The Supervisor's Role (formerly Conducting Effective Performance Reviews) Presented by: JoAnn Joseph, Office of Human Resources
January 29, 2013	9:00 am - 12:00 pm	AD120	Civility in the Workplace Presented by: Spencer Bennett, Office of Student Conduct and Civility
January 30, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
January 31, 2013	1:00 pm - 4:00 pm	AD120	Supervising Student Employees Presented by: Mike Noll, Office of Human Resources
TEC Featured Course of the Month for January			Performance Reviews (mgmt_11_a02_bs_enus) PM
February 4, 2013	11:00 am - 12:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Cancelled
February 6, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
February 7, 2013	1:00 pm - 4:00 pm	AD120	The Effective Team Member Presented by: Mike Noll, Office of Human Resources
February 11, 2013	12:00 pm - 1:00 pm	AD120	Credit 101 [Required] Presented by: PNC Bank
February 11, 2013	2:00 pm -3:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
February 12, 2013	10:00 am - 12:00 pm	AD120	Accounts Payable Presented by: Financial Services Register here
February 12, 2013	1:00 pm - 4:00 pm	AD120	Employee/Employer Relations and the Supervisor Presented by: JoAnn Joseph, Office of Human Resources
February 12, 2013	9:00 am - 1:00 pm	University of Baltimore Student Center, Bogomolny Room	Building Bridges Across Maryland - For Administrative Support Staff Cohort V - Staying Organized While Balancing Multiple Priorities (Session 6) [Invitation only Program]
February 13, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
February 19, 2013	9:00 am - 12:00 pm	AD120	Overcoming Roadblocks in Gender Communication Presented by: Debbie Seeberger, Office of Diversity and Equal Opportunity
February 20, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
February 20, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]
February 26, 2013	9:00 am - 12:00 pm	AD120	What Every Towson Supervisor Needs to Know Presented by: Mike Noll, Office of Human Resources
February 27, 2013	8:00 am - 2:30 pm	UU, Chesapeake III	Connections (new hire orientation) Presented by: Office of Human Resources
TEC Featured Course of the Month for February			Effective Intercultural Relationships (comm_12_a02_bs_enus) * Can be taken in place of Bridging the Cultural Gap, an instructor-led workshop
March 4, 2013	11:00 am - 12:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Cancelled
March 4, 2013	1:00 pm - 2:30 pm	AD120	Introduction to PeopleSoft Financials and Department Budget Reporting Presented by: Financial Services Register
March 5, 2013 (Tuesday)	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
March 7, 2013	1:00 pm - 4:00 pm	AD120	Power, Politics, and Influence (formerly Personal Influence) Presented by: Filiz Tabak, Management
March 11, 2013	12:00 pm - 1:00 pm	AD120	Retirement Planning [Required] Presented by: PNC Bank
March 11, 2013	2:00 am - 3:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
March 12, 2013	9:00 am - 1:00 pm	TBA	Building Bridges Across Maryland - For Administrative Support Staff Cohort V - Alternate Session Date (in case of inclement weather) [Invitation only Program]
March 13, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
March 14, 2013	1:00 pm - 4:00 pm	AD120	Critical Thinking and Decision Making Presented by: Mike Noll, Office of Human Resources
March 19, 2013	10:00 a.m. - 12:00 p.m.	AD120	Speak Up! Presented by: Debra Seeberger, Office Diversity & Equal Opportunity
March 20, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
March 20, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]
March 27, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
TEC Featured Course of the Month for March			Successfully Coaching Relationships (mgmt_09_a02_bs_enus)
April 1, 2013	11:00 am - 12:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
April 1, 2013	1:00 pm - 4:00 pm	AD120	Business Writing II: Writing Like It's Your Job Presented by: Elizabeth L. Angeli, English Department
April 2, 2013	10:00 a.m. - 12:00 p.m.	AD120	Speak Up! Presented by: LaVern Chapman, Office Diversity & Equal Opportunity
April 3, 2013	8:00 am - 2:30 pm	UU, Chesapeake III	Connections (new hire orientation) Presented by: Office of Human Resources
April 4, 2013	9:00 am - 12:00 pm	AD120	Mock Hearing Presented by: Jo Ann Joseph, Office of Human Resources
April 8, 2013	12:00 pm - 1:00 pm	AD120	Maximizing Home Ownership [Elective] Presented by: PNC Bank
April 8, 2013	2:00 pm -3:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
April 9, 2013	1:00 pm - 4:00 pm	AD120	Procurement & Contracts 101 Presented by: Procurement Register here
April 9, 2013	11:30 am - 1:30 pm	Goucher College, Heubeck Hall, Multi-Purpose Room	Building Bridges Across Maryland - For Administrative Support Staff Cohort V - Graduation [Invitation only Program]
April 10, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
April 11, 2013	1:00 pm - 4:00 pm	AD120	Student Employment Presented by: Financial Services Register here
April 15, 2013	10:00 am - 11:30 am	AD120	Introduction to PeopleSoft Financials and Department Budget Reporting Presented by: Financial Services Register
April 17, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
April 17, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]
April 23, 2013	9:00 am - 4:00 pm	AD120	Successfully Managing Change Presented by: Joe Raia, Glimmerglass Consulting and Training
April 24, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
TEC Featured Course of the Month for April			Leadership and Change (lead_01_a07_bs_enus)
May 1, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
May 2, 2013	9:00 am - 11:00 am	West Village Commons, Ballrooms	29th Annual Service Awards Presented by: Office of Human Resources
May 6, 2013	11:00 am - 12:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
May 8, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
May 13, 2013	12:00 pm - 1:00 pm	AD120	Financial Planning Overview [Elective] Presented by: PNC Bank
May 13, 2013	2:00 pm -3:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
May 15, 2013	8:00 am - 2:30 pm	UU, Chesapeake III	Connections (new hire orientation) Presented by: Office of Human Resources
May 15, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]
May 22, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
May 29, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
TEC Featured Course of the Month for May			Getting Results by Building Relationships comm_13_a01_bs_enus
June 3, 2013	11:00 am - 12:00 pm	AD120	Emergency Preparedness/Active Shooter Training Presented by: Environmental Health & Safety and the University Police Register
June 5, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
June 10, 2013	12:00 pm - 1:00 pm	AD120	Raising Money Smart Kids [Elective] Presented by: PNC Bank
June 12, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
June 19, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
June 19, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]
June 26, 2013	8:00 am - 2:30 pm	AD120	Connections (new hire orientation) Presented by: Office of Human Resources
TEC Featured Course of the Month for June			An Essential Guide to Giving Feedback COMM0521
Looking ahead to Summer and Fall 2013
July 17, 2013 and August 21, 2013	2:00 pm - 4:00 pm	Financial Services Training Room, Administration Building, 4th Floor	Business Travel for the TU Employee (formerly Introduction to the Business Travel Process and Review of the Business Travel Process) Presented by: Financial Services Register at travel@towson.edu [These small group workshops are designed for up to four (4) participants and occur monthly]

Towson University Professional Development Competencies

Communication
Utilizes strong listening skills to formulate direct, responsive answers to questions; organizes and expresses ideas clearly both orally and in writing; keeps others informed of the status of projects and activities; ensures that regular communication occurs based on the needs of the project or the individual; clarifies the meaning and intent of others’ communication when it is unclear; tailors communication to the level and experience of the audience; uses analogies, visuals, and other techniques to effectively communicate complex ideas; creatively identifies and utilizes effective communication channels and method.

Customer Service
Treats customers courteously; responds to customer requests in a timely manner; takes responsibility to resolve customer complaints; proactively identifies customer needs; elicits feedback from customers to monitor their satisfaction; creates strategies to help the University serve customers more effectively; considers both short- and long-term interests of the customer in making service decision.

Diversity
Demonstrates commitment to the University’s diversity goals; supports equal and fair treatment and opportunity for all; deals effectively with people of all races, nationalities, cultures, abilities, ages, genders, sexual orientations, etc.; demonstrates respect for opinions and beliefs of others.

Leadership
Demonstrates a long-term strategic focus; acts as a catalyst for change; builds and shares the vision with others; inspires, motivates, and guides others to goal achievement/accomplishment; develops networks and builds alliances; identifies the internal and external politics that impact work.

Management & Supervision
Sets clear goals and expectations for staff; provides challenging tasks and assignments to subordinates; holds staff responsible and accountable for their work; delegates clearly and appropriately; delivers timely and meaningful guidance and feedback.

Financial & Technical Skills
Demonstrates the functional and technical knowledge and skills to do the job at a high level of accomplishment; learns technical and business skills quickly; applies knowledge and learned skills to the workplace. (Majority of courses offered through the Office of Technology Services, Financial Services, and Management Advisory and Compliance Services.)

Administration and Finance Questions

Certificate Key		Competency Key
	Leadership Certificate		Communication
	Management & Supervision Certificate		Customer Service
	Workplace Professional Certificate		Diversity
	University Business Certificate		Leadership
			Management & Supervision
			Financial & Technical Skills