About TU


OFFICE OF HUMAN RESOURCES

Frequently Asked Questions

How do I register for an instructor-led workshop?

How do I register for a Towson eLearning Center (TEC) course?

How do I register in a Certificate program or a Competency Focus?

Do I have to register for a certificate program?

How do I know if my registration has been confirmed?

How do I cancel my registration?

Can you customize a workshop for our department?

How frequently are instructor-led workshops scheduled?

How do you track workshop completions?

How do you track Towson eLearning Center (TEC) course completions?

Can I review my Training Summary?

 

How do I register for an instructor-led workshop?

Enrollment in workshops is limited to preregistered participants.  Please register well in advance of the workshop dates.  Workshops may be cancelled if there is low enrollment.

How do I register for a Towson eLearning Center (TEC) course?

A FAQ page was created to answer all your TEC questions. 

How do I register in a Certificate program or a Competency Focus?

Send an email to hrtraining@towson.edu and include: your name, department, and the title of the Certificate program and/or a Competency Focus you wish to complete.

Do I have to register for a certificate program?

No. A wide variety of training workshops are scheduled throughout the year. Register for one workshop or complete one of the professional development certificates that are offered.

How do I know if my registration has been confirmed?
The Training and Development unit will notify you via your TU email address of your confirmed registration. You will receive a reminder one week prior to the start date of your workshop. Every effort is made to honor program requests.  If a workshop is full, additional interested employees will be placed on a waiting list.  If possible, additional sessions will be scheduled.

How do I cancel my registration?
If you are unable to attend a workshop, please contact the Training and Development unit at 410-704-6012 or send an email to hrtraining@towson.edu, at least three business days before the program.

Can you customize a workshop for our department?

Any of our workshops can be customized to meet departmental/work unit needs.  Workshops can be tailored for a group’s specific requirements and issues, including a date, time, and location convenient for your work group.  We can even identify a professional with an expertise to meet your training needs from internal and external resources.

This approach to training has many advantages, including being responsive to time constraints and specific concerns, and allowing employees to address problems and situations cooperatively in a way that promotes team building. For more information on departmental training contact: Mike Noll, 4-6015, mnoll@towson.edu.

How frequently are instructor-led workshops scheduled?

A number of workshops are offered annually and are noted in yellow below. However since we offer so many workshops, we make an effort to balance the workshops offered over a two year period to ensure certificate completion in a timely manner. Year One, noted in green below, will be scheduled for fall 2012 - spring 2013.  Year Two, noted in pink below, are currently being offered fall 2011 - spring 2012.

A full list of instructor-led workshops can be viewed, along with their descriptions, at our workshop descriptions link. Don't forget about TEC, Towson's eLearning Center, which offers thousands of courses online 24/7 anywhere you have an internet connection.

   Annual

   Accounts Payable

   Civility in the Workplace
   Coaching & Counseling for Improved Performance

   Conflict Resolution: Tools and Techniques

   Customer Service in Higher Education
   Diversity: Can It Work For Me?
   The Effective Team Member

   Employee/ Employer Relations and the Supervisor

   Ethics, Privacy, Internal Control & Fraud (online via Blackboard)

   Interview & Selection Techniques (online via Blackboard)

   Introduction to PeopleSoft Financials and Department Budget Reporting

   Mock Hearing

   New Hire Orientation (called Connections)

   ORG Accounts & Non-departmental Invoices

   Performance Management: The Employee’s Role

   Performance Management: The Supervisor's Role (formerly Conducting Effective

        Performance Reviews)

   Procurement Card Program

   Procurement & Contracts 101

   Student Employment

   Unrelated Business Income Tax (UBIT)
  Year One (fall 2012 - spring 2013)

   Business Writing II: Writing Like It’s Your Job

   Effective Followership (formerly The Courageous Follower)

   Grammar I: The Basics of Grammar

   Jack Cade’s Nightmare – A Supervisor’s Guide to Laws Affecting the Workplace

   Managing Your Career (3 sessions)

   Overcoming Roadblocks in Gender Communication

   Project Management

   Shackleton of the Antarctic and Your Leadership Journey

   Successfully Managing Change

   What’s Your Type? The Myers-Briggs Type Indicator

   Year Two (fall 2013 - spring 2014)

   Business Writing I: Communicating Effectively

  Conflict Resolution: Tools and Techniques

  Creative Leadership

   Critical Thinking & Decision Making 

   Grammar II: Use What You Know to Write What You Mean
  Improving Personal Productivity

   Leadership Foundations

   Motivating Your Employees (formerly Motiving Your Employees in a Tough Economy)

   Power, Politics, and Influence (formerly Personal Influence)

How do you track workshop completions?

Please sign in at each instructor-led workshop.  The sign-in sheets are used to verifiy attendance. Your completion will be added in PeopleSoft, the Human Resources database.  You will receive a certificate upon successful completion of an instructor-led workshop.  We also ask that you keep a record of the workshops that you completed as well. 

When you notice that you have completed a certificate program, please contact the Training and Development unit at 410-704-6012 or send an email to hrtraining@towson.edu to verify completion.  Once verified, you will receive a framed certificate signed by the Training and Development Manager and the Vice President of your division. 

How do you track Towson eLearning Center (TEC) course completions?

TEC tracks all courses that have been completed. Reports are generated on a monthly basis for use in the Training and Development unit.  To print a certificate of completion for your own records:

  • Log in to TEC using your seven digit ID number and the password towson (all lowercase)
  • Click MY PROGRESS on the navigation panel on the left.
  • Below the title (My Progress) in gray, change the date range to ALL if it is not set on that default.
  • Click on the COMPLETED button to list all the courses that you have completed.
  • Click on the red ribbon icon beside the course that you want the certificate to print. It will appear on the right side under the title of Actions.
  • In the browser window that displays the certificate, click Print under File.
  • In the Print dialog, click Print.

      

 

 

     
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