Training and Development Schedule - Office of Human Resources

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Administration & Finance Division
Office of Human Resources
Training & Development

Frequently Asked Questions

Professional Development Plan

Training & Development Schedule

Towson’s eLearning Center (TEC)

Workshop Descriptions

Workshop Registration

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Programs

Building Bridges Across Maryland program

Competency Focus & Professional Development Certificates

New @ TU

Service Awards

Staff Mentorship Program

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Additional Workshops

Resource Library

OFFICE OF HUMAN RESOURCES

Training and Development Unit

Training and Development Schedule

Schedules for Your Reference

Still to Come...

Ally Training (formerly Safe Space Training)	Unrelated Business Income Tax (UBIT)
Grammar I	Working with Transgender Students on the College Campus

Competency Key
	Communication
	Customer Service
	Diversity
	Leadership
	Management & Supervision
	Financial & Technical Skills

Certificate Key
	Leadership Certificate
	Management & Supervision Certificate
	Workplace Professional Certificate
	University Business Certificate
Competency Focus Key
CS Customer Service PM Performance Management

Remaining Spring 2013 Schedule

Please Note: If Towson University opens late on a date in which a workshop is scheduled, the workshop will be cancelled and rescheduled as soon as possible.

Date

Time

Location

Event

March

4, 2013

11:00 am - 12:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

Cancelled

March

4, 2013

1:00 pm - 2:30 pm

AD120

Introduction to PeopleSoft Financials and Department Budget Reporting

Presented by: Financial Services

March

5, 2013

(Tuesday}

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

March

7, 2013

1:00 pm - 4:00 pm

AD120

Power, Politics, and Influence

(formerly Personal Influence)

Presented by: Filiz Tabak, Management

March 11, 2013

12:00 pm - 1:00 pm

AD120

Retirement Planning [Required]

Presented by: PNC Bank

March

11, 2013

2:00 am - 3:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

March

12, 2013

9:00 am - 1:00 pm

TBA

Building Bridges Across Maryland - For Administrative Support Staff

Cohort V - Alternate Session Date (in case of inclement weather)

[Invitation only Program]

March

13, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

March

14, 2013

1:00 pm - 4:00 pm

AD120

Critical Thinking and Decision Making

Presented by: Mike Noll, Office of Human Resources

March

19, 2013

10:00 a.m. - 12:00 p.m.

AD120

Speak Up!

Presented by: Debra Seeberger, Office Diversity & Equal Opportunity

March

20, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

March

20, 2013

2:00 pm - 4:00 pm

Financial Services Training Room, Administration Building, 4th Floor

Business Travel for the TU Employee

(formerly Introduction to the Business Travel Process and Review of the Business Travel Process)

Presented by: Financial Services

[These small group workshops are designed for up to four (4) participants and occur monthly]

March

27, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

TEC Featured Course of the Month for March

Successfully Coaching Relationships

(mgmt_09_a02_bs_enus)

Want to register for upcoming workshops?

Please click on the Course Registration link.

April

1, 2013

11:00 am - 12:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

April

1, 2013

1:00 pm - 4:00 pm

AD120

Business Writing II: Writing Like It's Your Job

Presented by: Elizabeth L. Angeli, English Department

April

2, 2013

10:00 a.m. - 12:00 p.m.

AD120

Speak Up!

Presented by: LaVern Chapman, Office Diversity & Equal Opportunity

April

3, 2013

8:00 am - 2:30 pm

UU, Chesapeake III

Connections (new hire orientation)

Presented by: Office of Human Resources

April

4, 2013

9:00 am - 12:00 pm

AD120

Mock Hearing

Presented by: Jo Ann Joseph, Office of Human Resources

April

8, 2013

12:00 pm - 1:00 pm

AD120

Maximizing Home Ownership [Elective]

Presented by: PNC Bank

April

8, 2013

2:00 pm -3:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

April

9, 2013

1:00 pm - 4:00 pm

AD120

Procurement & Contracts 101

Presented by: Procurement

April

9, 2013

11:30 am - 1:30 pm

Goucher College, Heubeck Hall, Multi-Purpose Room

Building Bridges Across Maryland - For Administrative Support Staff

Cohort V - Graduation

[Invitation only Program]

April

10, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

April

11, 2013

1:00 pm - 4:00 pm

AD120

Student Employment

Presented by: Financial Services

April

15, 2013

10:00 am - 11:30 am

AD120

Introduction to PeopleSoft Financials and Department Budget Reporting

Presented by: Financial Services

April

17, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

April

17, 2013

2:00 pm - 4:00 pm

Financial Services Training Room, Administration Building, 4th Floor

Business Travel for the TU Employee

(formerly Introduction to the Business Travel Process and Review of the Business Travel Process)

Presented by: Financial Services

[These small group workshops are designed for up to four (4) participants and occur monthly]

April

23, 2013

9:00 am - 4:00 pm

AD120

Successfully Managing Change

Presented by: Joe Raia, Glimmerglass Consulting and Training

April

24, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

TEC Featured Course of the Month for April

Leadership and Change (lead_01_a07_bs_enus)

Want to register for upcoming workshops?

Please click on the Course Registration link.

May

1, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

May

2, 2013

9:00 am - 11:00 am

West Village Commons, Ballrooms

29th Annual Service Awards

Presented by: Office of Human Resources

May

6, 2013

11:00 am - 12:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

May

8, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

May

13, 2013

12:00 pm - 1:00 pm

AD120

Financial Planning Overview [Elective]

Presented by: PNC Bank

May

13, 2013

2:00 pm -3:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

May

15, 2013

8:00 am - 2:30 pm

UU, Chesapeake III

Connections (new hire orientation)

Presented by: Office of Human Resources

May

15, 2013

2:00 pm - 4:00 pm

Financial Services Training Room, Administration Building, 4th Floor

Business Travel for the TU Employee

(formerly Introduction to the Business Travel Process and Review of the Business Travel Process)

Presented by: Financial Services

[These small group workshops are designed for up to four (4) participants and occur monthly]

May

22, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

May

29, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

TEC Featured Course of the Month for May

Getting Results by Building Relationships

comm_13_a01_bs_enus

Want to register for upcoming workshops?

Please click on the Course Registration link.

June

3, 2013

11:00 am - 12:00 pm

AD120

Emergency Preparedness/Active Shooter Training

Presented by: Environmental Health & Safety and the University Police

June

5, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

June

10, 2013

12:00 pm - 1:00 pm

AD120

Raising Money Smart Kids [Elective]

Presented by: PNC Bank

June

12, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

June

19, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

June

19, 2013

2:00 pm - 4:00 pm

Financial Services Training Room, Administration Building, 4th Floor

Business Travel for the TU Employee

(formerly Introduction to the Business Travel Process and Review of the Business Travel Process)

Presented by: Financial Services

[These small group workshops are designed for up to four (4) participants and occur monthly]

June

26, 2013

8:00 am - 2:30 pm

AD120

Connections (new hire orientation)

Presented by: Office of Human Resources

TEC Featured Course of the Month for June

An Essential Guide to Giving Feedback

COMM0521

Want to register for upcoming workshops?

Please click on the Course Registration link.

July

17, 2013

and

August

21, 2013

2:00 pm - 4:00 pm

Financial Services Training Room, Administration Building, 4th Floor

Business Travel for the TU Employee

(formerly Introduction to the Business Travel Process and Review of the Business Travel Process)

Presented by: Financial Services

[These small group workshops are designed for up to four (4) participants and occur monthly]

Towson University Professional Development Competencies

Communication
Utilizes strong listening skills to formulate direct, responsive answers to questions; organizes and expresses ideas clearly both orally and in writing; keeps others informed of the status of projects and activities; ensures that regular communication occurs based on the needs of the project or the individual; clarifies the meaning and intent of others’ communication when it is unclear; tailors communication to the level and experience of the audience; uses analogies, visuals, and other techniques to effectively communicate complex ideas; creatively identifies and utilizes effective communication channels and method.

Customer Service
Treats customers courteously; responds to customer requests in a timely manner; takes responsibility to resolve customer complaints; proactively identifies customer needs; elicits feedback from customers to monitor their satisfaction; creates strategies to help the University serve customers more effectively; considers both short- and long-term interests of the customer in making service decision.

Diversity
Demonstrates commitment to the University’s diversity goals; supports equal and fair treatment and opportunity for all; deals effectively with people of all races, nationalities, cultures, abilities, ages, genders, sexual orientations, etc.; demonstrates respect for opinions and beliefs of others.

Leadership
Demonstrates a long-term strategic focus; acts as a catalyst for change; builds and shares the vision with others; inspires, motivates, and guides others to goal achievement/accomplishment; develops networks and builds alliances; identifies the internal and external politics that impact work.

Management & Supervision
Sets clear goals and expectations for staff; provides challenging tasks and assignments to subordinates; holds staff responsible and accountable for their work; delegates clearly and appropriately; delivers timely and meaningful guidance and feedback.

Financial & Technical Skills
Demonstrates the functional and technical knowledge and skills to do the job at a high level of accomplishment; learns technical and business skills quickly; applies knowledge and learned skills to the workplace. (Majority of courses offered through the Office of Technology Services, Financial Services, and Management Advisory and Compliance Services.)

Administration and Finance Questions