Frequently Asked Questions
How do I register for an instructor-led workshop?
How do I register for a Towson eLearning Center (TEC) course?
How do I register in a Certificate program or a Competency Focus?
Do I have to register for a certificate program?
How do I know if my registration has been confirmed?
How do I cancel my registration?
Can you customize a workshop for our department?
How frequently are instructor-led workshops scheduled?
How do you track workshop completions?
How do you track Towson eLearning Center (TEC) course completions?
How do I register for an instructor-led workshop?
Enrollment in workshops is limited to preregistered participants. Please register well in advance of the workshop dates. Workshops may be cancelled if there is low enrollment.
How do I register for a Towson eLearning Center (TEC) course?
A FAQ page was created to answer all your TEC questions.
How do I register in a Certificate program or a Competency Focus?
Send an email to hrtraining@towson.edu and include: your name, department, and the title of the Certificate program and/or a Competency Focus you wish to complete.
Do I have to register for a certificate program?
No. A wide variety of training workshops are scheduled throughout the year. Register for one workshop or complete one of the professional development certificates that are offered.
How do I know if my registration has been confirmed?
The Training and Development unit will notify you via your TU email address of your confirmed registration. You will receive a reminder one week prior to the start date of your workshop.
Every effort is made to honor program requests. If a workshop is full, additional interested employees will be placed on a waiting list. If possible, additional sessions will be scheduled.
How do I cancel my registration?
If you are unable to attend a workshop, please contact the Training and Development unit at 410-704-6012 or send an email to hrtraining@towson.edu, at least three business days before the program.
Can you customize a workshop for our department?
Any of our workshops can be customized to meet departmental/work unit needs. Workshops can be tailored for a group’s specific requirements and issues, including a date, time, and location convenient for your work group. We can even identify a professional with an expertise to meet your training needs from internal and external resources.
This approach to training has many advantages, including being responsive to time constraints and specific concerns, and allowing employees to address problems and situations cooperatively in a way that promotes team building. For more information on departmental training contact: Mike Noll, 4-6015, mnoll@towson.edu.
How frequently are instructor-led workshops scheduled?
A number of workshops are offered annually and are noted in yellow below. However since we offer so many workshops, we make an effort to balance the workshops offered over a two year period to ensure certificate completion in a timely manner. Year One, noted in green below, will be scheduled for fall 2012 - spring 2013. Year Two, noted in pink below, are currently being offered fall 2011 - spring 2012.
A full list of workshops can be viewed, along with their descriptions, at our workshop descriptions link.
| Annual |
Accounts Payable |
| Coaching & Counseling for Improved Performance |
Diversity: Can It Work For Me? |
Employee/Employer Relations and the Supervisor |
Ethics, Privacy, Internal Control & Fraud (online via Blackboard) |
Interview & Selection Techniques (online via Blackboard) |
| Introduction to the Business Travel Process |
Mock Hearing |
New Employee Orientation (monthly) |
PeopleSoft 9: Budget Overview/Transfers/nVision |
| Performance Management: The Employee’s Role |
Performance Management: The Supervisor's Role (formerly Conducting Effective Performance Reviews) |
Procurement Card Program |
Procurement & Contracts 101 |
Review of the Business Travel Process |
Student Employment |
Travel Card Program - Diner's MasterCard |
| Unrelated Business Income Tax (UBIT) |
| What Every Towson Supervisor Needs to Know |
| Year One (fall 2012 - spring 2013) |
| Conflict Resolution: Tools and Techniques |
The Courageous Follower |
|
Dealing with People in Difficult Situations |
The Effective Team Member |
Grammar I: The Basics of Grammar |
Jack Cade’s Nightmare – A Supervisor’s Guide to Laws Affecting the Workplace |
Managing Your Career (3 sessions) |
Overcoming Roadblocks in Gender Communication |
|
Project Management |
Ready, Set, Present! The Essentials of Effective Presentations |
Shackleton of the Antarctic and Your Leadership Journey |
Successfully Managing Change |
What’s Your Type? The Myers-Briggs Type Indicator |
Writing Like It’s Your Job: Business Writing for the Rest of Us (Business Writing II) |
| Year Two (fall 2011 - spring 2012) |
Bridging the Cultural Gap |
Building Bridges Across Generations in the Workplace |
Business Writing I: Communicating Effectively |
Civility in the Workplace |
Conducting Effective Meetings |
Creative Leadership |
Critical Thinking & Decision Making |
Customer Service in Higher Education |
Emotional Intelligence in the Workplace |
Finding Your Inner Grammar: Use What You Know to Write What You Mean (Grammar II) |
Leadership Foundations |
Listening – the Key to Effective Communication |
Motivating Employees in a Tough Economy |
Personal Influence |
| Time Management for the Busy Professional |
How do you track workshop completions?
Please sign in at each instructor-led workshop. The sign-in sheets are used to verifiy attendance. Your completion will be added in PeopleSoft, the Human Resources database. You will receive a certificate upon successful completion of an instructor-led workshop. We also ask that you keep a record of the workshops that you completed as well.
When you notice that you have completed a certificate program, please contact the Training and Development unit at 410-704-6012 or send an email to hrtraining@towson.edu to verify completion. Once verified, you will receive a framed certificate signed by the Training and Development Manager and the Vice President of your division.
How do you track Towson eLearning Center (TEC) course completions?
TEC tracks all courses that have been completed. Reports are generated on a monthly basis for use in the Training and Development unit. To print a certificate of completion for your own records:
- Log in to TEC using your seven digit ID number and the password towson (all lowercase)
- Click MY PROGRESS on the navigation panel on the left.
- Below the title (My Progress) in gray, change the date range to ALL if it is not set on that default.
- Click on the COMPLETED button to list all the courses that you have completed.
- Click on the red ribbon icon beside the course that you want the certificate to print. It will appear on the right side under the title of Actions.
- In the browser window that displays the certificate, click Print under File.
- In the Print dialog, click Print.
8000 York Road | Towson, MD 21252 | 410-704-2000