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The Process of Interpersonal Communication (COMM0001)
It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high proportion of the errors, misunderstandings and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication, and more importantly, the skills required to minimize their impact.
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Last Updated: Tuesday, May 06, 2008 | |
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