Viewing DMC Recordings

OFFICE OF TECHNOLOGY SERVICES (OTS)

Please click the appropriate link below to view instructions on how to use the Mediasite viewer controls.

Windows

Microsoft Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7
Microsoft Internet Explorer 6.0 SP1 or later, Firefox 2.0 or later, or Google Chrome 1.0 (Chrome is only supported on Mediasite version 5.0.3 and later)
Windows Media Player 9 or later
For Firefox and Chrome playback, Silverlight 1.0 or later (viewers are prompted to install this when attempting to view a presentation)
If using a Silverlight player instead of a Classic player, Silverlight 3.0 or later is required
Broadband Internet connection (256 Kbps or more)

Mac - Mediasite 4.3 and later

Mac OS X 10.4.8 or later
Safari 2.0.4 or later or Firefox 2.0 or later
Silverlight 1.0 or later (viewers are prompted to install this when attempting to view a presentation)
If using a Silverlight player instead of a Classic player, Silverlight 3.0 or later is required
Broadband Internet connection (256 Kbps or more)

Please see the Frequently Asked Questions (FAQs) document to find answers to commonly encountered problems in viewing the DMC recordings.

Students experiencing technical difficulties should contact the student helpdesk at 410-704-5151
Faculty experiencing technical difficulties should contact Brian Cooney at 410-704-5233 or DMC@towson.edu

For best support services, you should include the following information with your request:

Link and name of presentation
Computer platform (Windows Vista, Windows XP, OS X, Windows 7)
Browser and version used to view presentation (Internet Explorer 7, Firefox 1.5)
Version of Windows Media Player being use
URL or Link to the presentation
Name of presenter/instructor
Hegis Code, Course Name (if applicable)