OFFICE OF TECHNOLOGY SERVICES Information Security

Report an Incident

What is an incident?

An incident is defined as a violation of Towson University's OTS Policies. Common violations of these policies include:

• Unauthorized access to your account
• Phishing scams that mimic Towson University
• Viruses/Malware

Note: Contact Student Computing Services to have your computer cleaned.  Information Security does not assist in cleaning your computer.

Report an incident to Information Security

If your computer has become infected, Information Security would like to know.  This knowledge helps us to prevent the spread of the malware.  Should your computer become infected, send Information Security an email to the email address at the bottom of the page.  When reporting an incident to Information Security, please include the following:

• Your name and NetID
• Date and time you first noticed the malware/virus
• Computer name (e.g. "Johns-PC")
• Operating System (e.g. Windows 7)
• Brief description of the incident - did you download something?  Did you download a file from a USB flash drive?                                                                                                 
  

Information Security Office
Office of Technology Services
Cook Library, 4
Hours: Monday - Friday, 8:30 a.m. to 4:00 p.m.
E-mail: infosec@towson.edu