OFFICE OF TECHNOLOGY SERVICES

Support

FAQ

What is NetID at Towson University?

Your NetID is the unique combination of your Towson username and password that provides access to many university services, such as e-mail, campus computers, student records, etc. For details, see the link below.

What type of support does the Office of Technology Service offer to students?

Student Computing Services supports students on Towson's campus by providing a computer lab, service desk, and a learning center.

What type of support is available for faculty and staff?

Support resources available to Towson University faculty and staff include the Faculty/Staff Help Center, the Center for Instructional Advancement and Technology, web site development assistance, and classroom technology assistance. For more information on faculty and staff support please select the Faculty/Staff Help Center link to the left of the page.

How do I request assistance with a technology problem?

You can contact Student Computing Services or the Faculty/Staff Help Center, as appropriate (see links above), or you can easily create and submit your own Service Request using TechHelp (click link below).

I'm concerned about the safety of my computer data and protecting my computer from viruses. How can OTS help me?

The Office of Technology Services offers free software, including virus protecting software, and educational materials designed to help you protect your computer. For more information read our Information Security and Viruses page.

What type of support does the Office of Technology Service offer Apple users?

The Office of Technology Services supports the university Macintosh community by providing services including assistance with Apple purchases; a standard Mac computer configuration setup to work with the university network resources and services; and a web site.  For more information see the university Mac Corner web site below.

What is the Windows 64-bit operating system?

Is Adobe software available at the university?

What is the timeline for the change in support for Shared Personal Printers (SPPs)?

 

of Technology Services


 
OTS TechHelp

OTS Alerts

There was a temporary network outage on the 1st and 2nd floor of the University Union (Network, Wireless Network) at 7/31/2014 1:36:25 PM

Towson Online Services - PeopleSoft Issue - RESOLVED (Peoplesoft) at 7/31/2014 11:19:26 AM

Towson Online Services - PeopleSoft Issue (Peoplesoft) at 7/31/2014 11:17:39 AM

(more)

 

 

 

Map

Emergencies
410-704-4444

University Police
410-704-2134

Closings & News
410-704-NEWS (6397)

Text Alerts
Sign up now