Blackboard

CIAT supports Towson University's commitment to excellence in teaching by designing curriculum, developing learning strategies, creating course materials and implementing new technology.

• Blackboard
  Towson's online learning management system for fully online, hybrid and web-supported classes. Instructors can use as few or as many of the available tools as needed.

410-704-2005

www.towson.edu/ciat

OTS Training

OTS Training offers a variety of self-help documents, movie tutorials and workshops (open enrollment and customized) on technology topics for faculty, staff and students.

• Workshops
  Register for free training on a variety of topics including the Microsoft Office Suite, SharePoint Designer, iPad, Mac, Section 508 Compliance, WebEx and much more.

• Self-help Training Documents & Movie Tutorials
  Over 460 self-help documents and over 40 movie tutorials are available which guide you through different features of various software applications.

• Customized & One-on-One Training OTS Training will customize your training session and bring the training to your department or offer one-hour, one-on-one training sessions on a specific topic.
  
  
• Lynda.com
  An extensive online software training tutorial video library. This video collection is available 24/7 on such packages as Dreamweaver, Photoshop and Flash for both PC and MAC.
  
• WebEx
  Provides technical support and training for WebEx, an online web-conferencing application.

CK 408

410-704-4070

training@towson.edu

www.towson.edu/otstraining

Student Computing Services (SCS)

SCS is a multifaceted technology support service available to all Towson University students.

Student Services

• Service Desk
  The Service Desk provides technical support and troubleshooting assistance to students experiencing problems or seeking technology advice.


• Computer Lab
  The Lab offers 54 PCs, 10 iMacs, and pay-for-print services, with on-site support staff.
  
  
• Learning Center & Studio
  Training and consultative services, multimedia collaboration, recording studio, rehearsal space, workshops and large format printing.


• Camera Loan
  SCS maintains a collection of digital still and video cameras, available to students, faculty and staff.
  

Faculty Services


• Scantron Test Scoring


• Camera Loan

CK 35

410-704-5151

scs@towson.edu

www.towson.edu/scs

Client Services

Serves faculty and staff through telephone, email, remote control assistance, walk-in and on-site support. Provides software and hardware service, manages the Computer Trade-Up Program and assists with the integration of all TU hardware (printers, scanners, laptop computers and smart phones).

• Faculty/Staff Help Center
  Comprehensive support for campus PCs and MACs.
  Also, support for NetID.

• Classroom & Computer Lab Technologies
  Provides design, planning and support for smart classrooms and assists colleges and departments with computer labs.

• Field Services
  When telephone or remote-control based support is not practical, on-site support to offices is provided by appointment.

CK 29

410-704-5151

helpcenter@towson.edu