Blackboard is Towson's online learning management system
which allows you to connect with students outside the
physical classroom. It can be used to distribute files
such as a syllabus or lectures, collect and grade assignments, hold
discussion forums, and even generate tests that are
SCS is a multifaceted technology support service
available to all Towson University students. SCS is
located on the first floor of Cook Library, room 35.
Students can contact SCS by phone at (410) 704-5151,
by email at
email@example.com or visit our website located at
www.towson.edu/scs. Services offered include:
The Service Desk provides technical support and
troubleshooting assistance to students
experiencing problems or seeking technology
The Lab offers 58 PCs, 14 iMacs, and pay-for-print
services, with on-site support staff.
Learning Center & Studio
Training and consultative services, multimedia
collaboration, recording studio, rehearsal
space, workshops and large format printing.
Gear2Go Equipment Loans
SCS maintains a collection of digital
cameras, audio recorders and other equipment available to students,
faculty and staff.
Training offers free workshops to faculty, staff and
students on a variety of topics as well as customized
and one-on-one trainings. They can help you gain access
to self help training and offer an extensive online
library of video tutorials.
Workshops Free training is available on a variety of topics
including the Microsoft Office Suite, Office 365,
iPad, Mac, Section 508 Compliance, WebEx, Panapto and more. To register for a workshop, go to
and click on Workshops link.
Self-Help Documents & Videos Access to approximately 300 self-help documents
and over 120 videos which guide you through the
different features of various software applications
and Towson University systems. To access our self
help documents and videos, go to
www.towson.edu/otstraining and click on the
Self-Help Documents and
Video Series links.
Customized & One-on-One Training OTS Training will
customize your training session and bring the training
to your department or offer one-hour, one-on-one
training sessions on a specific topic.
Lynda.com An extensive online software training tutorial video
library. This video collection is available 24/7 and
offers 2,700 videos on software, business and creative skills. Fill out a tech help ticket to request access.
WebEx OTS Training provides technical support and training for WebEx, an online web-conferencing application. All
information pertaining to Webex may be found at
Panopto Panopto is an easy to use and flexible instructional
recording package (lecture capture). This technology can
help faculty connect and engage with students online and
outside the classroom. All
information pertaining to Panopto may be found at
Client Services serves faculty and staff through
telephone, Remote Control Access, walk-in and
on-site support. Provides software and hardware service, manages computer purchases and assists with the integration of hardware (printers, scanners, laptop computers, smartphones, iPads and other mobile devices).
Client Services is located in Cook Library room 29 and can be reached via telephone at (410) 704-5151.
Field Services When telephone or remote-control based support is
not practical, on-site support to offices is
provided by appointment.
Classroom & Computer Lab Technologies Provides design and planning services for classroom
technology projects (new construction and renovations). Helps support SMART Classrooms in cooperation with
colleges and departments.