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Office of Technology Services

Faculty OTS Information

Services and Resources for Faculty at Towson University

Blackboard

Blackboard is Towson's online learning management system which allows you to connect with students outside the physical classroom. It can be used to distribute files such as a syllabus or lectures, collect and grade assignments, hold discussion forums, and even generate tests that are automatically graded.

Student Computing Services (SCS)

SCS is a multifaceted technology support service available to all Towson University students. SCS is located on the first floor of Cook Library, room 35. Students can contact SCS by phone at (410) 704-5151, by email at scs@towson.edu or visit our website located at www.towson.edu/scs. Services offered include:

  • Service Desk
    The Service Desk provides technical support and troubleshooting assistance to students experiencing problems or seeking technology advice.

  • Computer Lab
    The Lab offers 58 PCs, 14 iMacs, and pay-for-print services, with on-site support staff.

  • Learning Center & Studio
    Training and consultative services, multimedia collaboration, recording studio, rehearsal space, workshops and large format printing.

  • Gear2Go Equipment Loans
    SCS maintains a collection of digital cameras, audio recorders and other equipment available to students, faculty and staff.

  • Faculty Resources Offered by SCS
    SCS offers Scantron Test Scoring and Camera Loans through Gear2Go.

OTS Training

OTS Training offers free workshops to faculty, staff and students on a variety of topics as well as customized and one-on-one trainings. They can help you gain access to self help training and offer an extensive online library of video tutorials.

  • Workshops
    Free training is available on a variety of topics including the Microsoft Office Suite, Office 365, iPad, Mac, Section 508 Compliance, WebEx, Panapto and more. To register for a workshop, go to www.towson.edu/otstraining and click on Workshops link.

  • Self-Help Documents & Videos
    Access to approximately 300 self-help documents and over 120 videos which guide you through the different features of various software applications and Towson University systems. To access our self help documents and videos, go to www.towson.edu/otstraining and click on the Self-Help Documents and Video Series links.
  • Customized & One-on-One Training                                                                                                                                                           OTS Training will customize your training session and bring the training to your department or offer one-hour, one-on-one training sessions on a specific topic.
  • Lynda.com
    An extensive online software training tutorial video library. This video collection is available 24/7 and offers 2,700 videos on software, business and creative skills. Fill out a tech help ticket to request access.

  • WebEx
    OTS Training provides technical support and training for WebEx, an online web-conferencing application. All information pertaining to Webex may be found at www.towson.edu/webex.

  • Panopto
    Panopto is an easy to use and flexible instructional recording package (lecture capture). This technology can help faculty connect and engage with students online and outside the classroom. All information pertaining to Panopto may be found at www.towson.edu/panopto.

Client Services

Client Services serves faculty and staff through telephone, Remote Control Access, walk-in and on-site support. Provides software and hardware service, manages computer purchases and assists with the integration of hardware (printers, scanners, laptop computers, smartphones, iPads and other mobile devices). Client Services is located in Cook Library room 29 and can be reached via telephone at (410) 704-5151.

  • Field Services
    When telephone or remote-control based support is not practical, on-site support to offices is provided by appointment.

  • Classroom & Computer Lab Technologies
    Provides design and planning services for classroom technology projects (new construction and renovations). Helps support SMART Classrooms in cooperation with colleges and departments.

New Faculty Orientation Handouts

Technology Services & Support Getting Started Quick Reference Guide
TU Open Access Network Faculty Info Quick Reference Guide
Towson University Email Blackboard Quick Reference Guide
OTS Training Brochure WebEx Quick Reference Guide
OTS Training Workshop Dates Panopto Quick Reference Guide
Student Computing Services (SCS) Brochure VoIP Phone Quick Reference Guide
Introducing Office 365 (The Basics) Office 365: Outlook Web App
Office 365: OneDrive For Business  
PeopleSoft Handouts
Log in, View your Schedule, & Download a Class Roster Advisees
How to Use Class Catalog Search Final Exam Schedule
Add/Drop Process During Change of Schedule Using the Grade Roster
Sessions 2015

Monday, August 24, 2015- Face to Face Sessions

8:30 – 10:00 a.m.

New Faculty OTS Orientation – Mandatory

Click here to register

 

 

 

10:15 – 11:15 a.m.

PeopleSoft Breakout Session – Optional

Click here to register

 

 

 

11:30 a.m.  – 12:30 p.m.

Blackboard Breakout Session – Optional

Click here to register

Monday, August 24, 2015 - Face to Face Sessions

1:00 – 2:30 p.m.

New Faculty OTS Orientation – Mandatory

Click here to register

 

 

 

2:45 – 3:45 p.m.

PeopleSoft Breakout Session – Optional

Click here to register

 

 

 

4:00 – 5:00 p.m.

Blackboard Breakout Session – Optional

Click here to register

Tuesday, August 25, 2015 - Online via WebEx

8:30 – 10:00 a.m.

New Faculty OTS Orientation – Mandatory

Click here to join

 

 

 

10:15 – 11:15 a.m.

PeopleSoft Breakout Session – Optional

Click here to join

 

 

 

11:30 a.m.  – 12:30 p.m.

Blackboard Breakout Session – Optional

Click here to join

Tuesday, August 25, 2015 - Online via WebEx

1:00 – 2:30 p.m.

New Faculty OTS Orientation – Mandatory

Click here to join

 

 

 

2:45 – 3:45 p.m.

PeopleSoft Breakout Session – Optional

Click here to join

 

 

 

4:00 – 5:00 p.m.

Blackboard Breakout Session – Optional

Click here to join

Map

Emergencies
410-704-4444

University Police
410-704-2134

Closings & News
410-704-NEWS (6397)

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