OTS Student Computing Services (SCS) is a collection of integrated support services available to students in two convenient locations: our main center in Cook Library Room 35 and SCS West in Towson Run Room 123.
The SCS Computer Lab
The SCS Computer Lab offers computer hardware, software, and work space to all students, regardless of major, on a walk-in basis. Although configured to support independent work, the lab is staffed by a team of friendly students capable of orienting users to lab operations and answering general questions.
The SCS Service Desk
The SCS Service Desk provides technical support and troubleshooting assistance to students experiencing problems with their computers or with accessing TU computing services. The Service Desk can also offer advice on how to best accomplish particular computing tasks and offers several modes of support:
- email. . . . . . . firstname.lastname@example.org
- telephone. . . 410-704-5151 (Options 2,1,3)
- walk-up. . . . . Cook Library Room 35
- website . . . . . www.towson.edu/scs
- TechHelp. . . . techhelp.towson.edu
The SCS Learning Center
The SCS Learning Center complements the Lab and Service Desk by offering training and consulting services, as well as special equipment and software for poster printing, scanning, digital photography, digital videography, graphics and multimedia production, and presentation rehearsal. For students whose training needs exceed the workshops solutions offered by OTS Training, SCS offers individualized consulting.
The SCS Studio & Multimedia Support Services
The SCS Studio is an ideal working and learning space for audio/video production and active presentation rehearsal. It is intended for students of all experience levels, from media production majors looking for a place to work independently to less experienced students with little more than a desire to create and a willingness to learn. Visit the Studio page for information on available software and hardware, reserving and borrowing resources, and getting assistance with new and unfamiliar tools.
SCS ResNet Support
SCS staff also support the wired and wireless networks available to resident students, maintaining online self-help resources and publishing a ResNet Connection & Reference Guide each Fall. Detailed information is available on the ResNet resource & Support page.
In addition, SCS provides OMR (Scantron) scanning and report generation for tests and surveys administered university-wide, custom form definitions for specialized surveys, and coordination for student course evaluation processing. To request services, send us an e-mail message.