About TU


Office of Technology Services (OTS)

ResNet Resources & Support 

Welcome to your ResNet resource online! The following links represent the information available on this site. If you seek an answer not included here, you may contact Student Computing Services (SCS) 24 hours a day, 7 days a week at 410-704-5151.


ResNet Connection & Reference Guide  
ResNet Guide 2010 CoverThe ResNet Connection & Reference Guide is a booklet distributed to TU resident students during the Fall move-in period and available for download from this page. It contains step-by-step instructions for connecting a personal computer to the campus wired and wireless networks. It also describes how to set-up and work within the Cisco NAC (Network Access Control) system, and where to get technical support. 


General ResNet Information  
The Towson University Residential Network, or ResNet, is managed by the Office of Technology Services (OTS) and supported by Student Computing Services (SCS). Students access the secure ResNet through Cisco NAC, a gateway that requires computers to have up-to-date antivirus software and operating system patches before connecting; this system improves the performance, reliability and security of the entire campus network. ResNet service and support are currently available to students and staff in the following residence halls:

  • Glen Complex (AT, BT, CT, DT)

  • Richmond Hall (RI)

  • Newell Hall (NE)

  • Prettyman Hall (PR)

  • Scarborough Hall (SC)

  • Residence Tower (RT)

  • Ward Hall (WA)

  • West Hall (WE)

  • Towson Run Apartments (TR)

  • Barton House (BA)

  • Douglass House (DO)

Wireless coverage is described on the TU Wireless Networking pages.

Apogee (1-855-241-1590 or http://myresnet.com)---rather than the university---provides Internet and cable television service and support to the non-staff residents of the following facilities:

  • Millennium Hall (MH)

  • Tubman House (TH)

  • Paca House (PH)

For Resident Assistants (RAs) and other residence staff in Millennium, Tubman and Paca, the university provides ResNet service and support.


OTS TechHelp

OTS Alerts

Scheduled PS Dev maintenance complete (PS DEV) at 4/17/2014 8:24:01 AM

Scheduled PS Dev maintenance beginning (PS DEV) at 4/17/2014 7:00:34 AM

vCenter logins now available (vCenter) at 4/15/2014 10:20:06 AM

(more)
Set Up Your Computer for tu-secure
Play the Process Overview Movie

 

 

Map

Emergencies
410-704-4444

University Police
410-704-2134

Closings & News
410-704-NEWS (6397)

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