Services

Workshops
One-hour workshops will be held in various locations across campus. Microsoft Office 2010 has undergone some enhancements while still keeping a similar look and feel to Office 2007. These sessions will look specifically at the new features affecting the entire suite of packages in Office 2010 (Word, Excel and PowerPoint). It will also cover the new features and functions in Outlook 2010 - which has seen the greatest transformation. Visit www.towson.edu/otstraining and click on the Register for a Workshop link.

Customized Training
If you wish to have customized training for your department on the Office 2010 enhancements, we would be happy to accommodate you. We can conduct training during your regularly scheduled staff meeting or set up a custom time. Availability is limited for these customized training sessions, so please contact Cyndi Caravello at 410-704-3768 or ccaravello@towson.edu to set up a customized training session at your earliest convenience.

Resources

Downloadable Self-Help Documents
OTS Training offers an array of self-help training documents and quick reference guides on various topics relating to Office 2010. Visit www.towson.edu/otstraining and click on the Training Self-Help Documents link.

In-Depth Online Video Software Training
Lynda.com is an extensive online software training tutorial video library which offers in-depth training on the Office 2010 suite of packages. This video collection is available 24/7. Contact Rodney Urand at rurand@towson.edu for a 48 hour license and login instructions.

Short Interactive Online Software Training
Online software training is available offering hands-on interactive tutorials which are short in nature. Visit www.towson.edu/otstraining and scroll down to the Online Learning section for additional information and link to the training.

Phone Support:
Contact OTS Training at 410-704-4070 for any questions you may have about training services and/or resources.