Apple Macintosh Computers - Self Help Documents - Office of Technology Services

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Self Help Documents: Apple Devices

OTS is pleased to offer the following PDF publications and Flash movie tutorialsas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F. Towson Macintosh users may also find support and information at the Mac Corner website at http://www.towson.edu/adminfinance/OTS/support/maccorner.asp.		Scroll To • General Support • Mac OS X Computers • iPad • Apple Mobile Devices
General Support Documents
	Macintosh: Connecting to your H: Drive on campus In this mediasite recording, you will be instructed on how to connect to your H: drive on campus.
	Macintosh: Printing to a Campus printer In this mediatsite recording you will learn how to configure your Mac so that you can print to a campus printer.
	Macintosh: Connecting to Mac to H:\ and O:\ Drives (Network File Shares) This document explains how to connect to file shares and remote drive using a Macintosh Apple Computer.
	Macintosh: Connecting to TU Wireless on Mac OS 10.5 and above These instructions will assist you in connecting to the Towson Wireless network from your Macintosh OS 10.5 and above computer.
	Macintosh: Connecting to TU Wireless on Mac OS 10.4 Tiger These instructions will assist you in connecting to the Towson Wireless network from your Macintosh (OS 10.4) computer.
	Macintosh: Installing the VPN client on a Macintosh This document explains how to install the VPN client on a Macintosh computer. This document also refers you to a patch that you need to install before using the VPN client.
	Macintosh: Printing for Mac 10.5 and above This document will walk you through the steps to configure your Macintosh OS 10.5 and above computer to print to network printers on the university network.
	Macintosh: Printing for Mac OS 10.4 Tiger This document will walk you through the steps to configure your Macintosh OS 10.4 computer to print to network printers on the university network.
	MAC Clean Access Agent - Student Connection to tu-secure Students will need to download and install the Macintosh Clean Access Agent to connect to tu-secure. The tu-secure allows a secure connection for faculty, staff and students. For More information, see tu-secure Network Access
	Macintosh: Installing ClamXav Antivirus Software Faculty, staff, and students can install this free antivirus software that protects the Mac from Mac threats and prevents the Mac from passing on Windows threats to other users.
	Macintosh: Net Notify Verification and Installtion Instructions Net Notify must be installed on university computers so they recieve emergency text alerts.

Mac OS X Computers
	Mac OS X Lion Quick Reference Guide Use this valuable quick reference guide to learn the basic features of Mac OS X Lion.
	Mac OS X Snow Leopard Quick Reference Guide Use this valuable quick reference guide to learn the basic features of Mac OS X Snow Leopard.
	Word 2011 Quick Reference Guide Use this valuable quick reference guide to learn the basic features of Word 2011.
	PowerPoint 2011 Quick Reference Guide Use this valuable quick reference guide to learn the basic features of PowerPoint 2011.
	Outlook 2011 Quick Reference Guide Use this valuable quick reference guide to learn the basic features of Outlook 2011.
	Excel 2011 Quick Reference Guide Use this valuable quick reference guide to learn the basic features of Excel 2011.
	Macintosh: Setting Up Outlook Microsoft Outlook is the productivity application included in the Microsoft Office suite of applications for Macs which enables you to consolidate your PC-based e-mail into your Mac inbox, unifying your work and home messages, contacts, calendars and tasks.
	Macintosh: Word For Mac Basics Microsoft Word for Mac is Microsoft’s Macintosh Word Processing application. In this self help document, you will learn how to create a new Word document, save the document, open an existing document and close and existing document.
	Macintosh: Finding System Information This document explains how to display system information such as computer name, serial number and IP address on a Macintosh computer.
	Macintosh: Safe File Naming Conventions Refer to this document before saving files that may be shared between Macintosh and PC computers. Certain characters are incompatible when sharing files across platforms.
	Macintosh: Setting up Entourage This document will step you through setting up the mail software application, Entourage, for your Macintosh.
	Macintosh: Mac 101- Mac vs. PC Common Commands If you are familiar with common commands on a Personal Computer, this self-help document will show you how to perform the comparable functions on a Macintosh.
	Macintosh: Finder This document discusses Finder which is the application that lays on top of the desktop and forms the “behind the scenes” engine. It allows you to store, sort, organize and find practically everything on your Mac.
	Macintosh: Screen Elements In this Quick Sheet, you will learn about the elements of the Mac OS-X landscape. If you have used a computer before, many of the objects you see are no different than what you are already familiar with.
	Macintosh: Smart Folders In this self help document, you will learn how to create a Smart Folder in Finder. Smart Folders can dramatically improve your ability to organize and locate files quickly.
	Macintosh: Using Stacks Effectively In this self help document, you will learn how to effectively create and use stacks to quickly access your documents and manage them more effectively.
	Macintosh: Word for Mac Basic Formatting Features Formatting features allow a user to change the attributes of text so that it can become more visually appealing to the end user. In this self help document you will be introduced to several of the basic formatting features available within Microsoft Word for Macintosh.

iPad
	iPad Quick Reference Guide Use this valuable quick reference guide to learn the basic features of an iPad.
	iPad: Password Protection It is essential to secure your iPad with a password that protects it from unauthorized access to the iPad and everything on it, including your e-mail and calendar. iPads have a built-in tool that easily enables you to set a passcode.
	iPhone & iPad: Towson E-mail Configuration On your iPhone or iPad, it is possible to send and receive emails from your Towson University account. This self-help document will step you through how to perform this action.
	iPad: Setting up Email, Calendars and Contacts This video tutorial will walk you through setting up and configuring email, calendars and contacts on your iPad.
	iPad: Citrix Receiver The Towson University Virtual Workspace is accessible on the iPad via an app called Citrix Receiver. In this self-help document, you will learn how to locate the Citrix Receiver app from the app store, download it, launch Virtual Workspace via Safari and then open a component of the Virtual Workspace (Towson Desktop, Outlook, Excel etc.) using Citrix Receiver.
	iPad: Installing and Configuring Citrix Receiver on an iPad The Towson University Virtual Workspace is accessible on the iPad via an app called Citrix Receiver. This movie tutorial will walk you through the steps to download and configure this app for your iPad.
	iPad: Password Protection It is essential to secure your iPad with a password that protects it from unauthorized access to the iPad and everything on it, including your e-mail and calendar.
	iPad: Securing Your iPad It is important to protect your iPad in the event of theft. This video will walk you through the steps in setting up Find my iPad, and also in setting up a passcode lock.
	iPad: Finding Your iPad It is important to protect sensitive data on your iPad in the event of theft. This video will walk you through the steps necessary to wipe sensitive information, remote lock and recover you iPad in the event of loss or theft.


Apple Mobile Devices (iPhone, iPod, iOS)
	iPhone Quick Reference Guide Use this valuable quick reference guide to learn the basic features of the iPhone.
	iPhone & iPad: Towson E-mail Configuration On your iPhone or iPad, it is possible to send and receive emails from your Towson University account. This self-help document will step you through how to perform this action.
	Macinintosh, iPad, iPhone, iPod - tu-secure wireless connection tu-secure allows a secure connection for faculty, staff, and students For More information, see tu-secure Network Access

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