Training & Documentation

Self Help Documents: New Employees

OTS is pleased to offer the following PDF publications and Flash movie tutorialsmovie tutorialas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

Getting Started at Towson University - Quick Reference Guide

This quick reference guide will give you an overview of your net id and show you how to reset your password, explain the different email clients available here at TU, explain the different ways to connect from a remote location and much.

Phone Instructions

Learn how to set up your Towson University office phone and voice mail. For more information on the phone and other Networking and Communications Services please visit

Activate your Faculty/Staff TU Account
Use this document to activate your account to access your Towson online services such as email, Blackboard and PeopleSoft.

Reset your Expired or Forgotten Password
Use this document to change your password if it has expired or you have forgotten it.
Note: You must know the answer to your security question to use this procedure. If you do noy know the answer, please contact the Faculty/Staff Help Center at 410-704-5151.
Email Overview: Available Options at Towson University
This self-help document will describe the different options available to you and help you make the right decision for accessing email on and off campus




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