OTS is pleased to offer the following Web links, PDF publications and Flash movie tutorialsas self-help technology resources. To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

(For non-profit use of Towson University-produced content, please refer to our copyright information. Some content below is linked directly to Google.com. Please refer to the copyright policies of Google.com for legal use of this linked content.)

Getting Started Tour
Overview of how to compose and reply to e-mail, organize e-mail using stars, labels, and archive, and use the calendar feature.

Tour 2: Contacts, Tasks, and Chat Overview of contacts, tasks, and chat (instant messenging).

Google Help Pages

The following topics link directly to Google's help documentation for Gmail. As you read through these pages, remember that your e-mail address is in the following format: username@students.towson.edu

Why are replies piled together? Where are my replies?
•  Conversations

Where are labels? How do I organize e-mail without folders?
•  Labels