OTS is pleased to offer the following PDF publications and Flash movie tutorialsas
self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.
WebEx: Orientation Video
This video will orient you to the WebEx
environment. Topics include how to obtain a
host account, technical requirements to use
WebEx and the components of the WebEx
environment. The video will also take you
through the steps to share the whiteboard, a
file (including video), an application, the
web browser and the desktop. Note: You will
need a copy of Microsoft Silverlight to view
this presentation
WebEx: The
Training Session Window
The session window is where participants
interact with the host in a training
session. In this window, you may share
documents, presentations, and the desktop.
You may also chat, use polls, conduct
Question and Answer session and more. This
self-help document will introduce you to the
pieces of the session window. It will also
give you an overview of how to use the basic
pieces of the session window.
WebEx: Scheduling a Training Session
A training session allows you to share
documents, your web browser, your desktop,
software applications and more. This
self-help document will guide a you through
the necessary steps to schedule a WebEx
training session. Before you can schedule a
WebEx session, you must have received a user
name and password from your department
chair.
WebEx: Breakout Sessions
A breakout session is a private content
sharing session between two or more
participants. You may manually assign
attendees to a breakout session or have
WebEx automatically assign attendees for
you. This self-help document will give you
an overview of how to create a breakout
session in both manners.
WebEx: Creating a New Test
The Testing feature in WebEx allows the host
to create, deliver, manage, score, grade and
track each attendee’s performance. This
self-help document will show you how to
create and add a test to a scheduled
training session.
WebEx: Icons in the Participants Panel
The participants panel lists those persons
in attendance at a training session. Within
this panel, there are a multitude of icons
that are available for use. This self-help
document will identify each of these icons
and their usage.
WebEx:
Sharing Resources
During a WebEx session, the host has the
ability to share resources with attendees.
This document will take you through the
process of sharing documents, applications,
your computer desktop, whiteboards, and web
content.
WebEx: Tracking VOIP Usage
To ensure that you do not exceed the
allotted VOIP allowance, monitor your VOIP
usage via monthly meeting reports. This
self-help document will walk you through how
to track your VOIP usage.
WebEx:
Generating a Usage Report
You can generate a Usage Report that
provides information about each online
training session that you have hosted on
your site. You may also export this date to
Excel for a more printer-friendly format.
This self-help document will show you how to
generate and export this report
WebEx: Best Practices (Tips)
Before beginning to use WebEx, take a few
moments and read through this document of
best practices (tips). This compiled list
was put together by faculty members and
staff who have used WebEx during the pilot
program. These tips may save you time and
energy.
WebEx: Polling Attendees
In a WebEx training session, one can poll
attendees by presenting them with a
questionnaire. This tool can be useful in
acquiring attendee feedback or testing
attendee knowledge. This self-help document
will take you through the steps necessary to
create, edit, open, share, and answer polls.
WebEx: Recording a
Training Session
When you are hosting a WebEx training
session, it is possible to record the
session for later use. This self-help
document will take you through the steps
necessary to record, view and share WebEx
training sessions.
WebEx: The
Meeting Session Window
The meeting session window is where
participants interact with the host in an
on-line meeting. In this window, you may
share files, your desktop, and applications.
This self-help document will give you an
overview of the meeting session window.
WebEx: Scheduling a Meeting using the Quick
Scheduler
The Quick Scheduler is used to set up a
basic just in time meeting (within 15
minutes of your start time). This self-help
document will show you how to set up a
meeting using the Quicker Scheduler.
WebEx: Schedule a Meeting using the Advanced
Scheduler
You may schedule a WebEx meeting using
either the Quick Scheduler or the Advanced
Scheduler. The Quick Scheduler is used to
set up a basic just in time meeting. If you
wish to set up a meeting in advance and
possibly add additional options, use the
Advanced Scheduler. This self-help document
will show you how to set up a meeting using
the Advanced Scheduler.
WebEx: Scheduling An Audio Meeting
Instead of scheduling an online WebEx
meeting, you may wish to have an audio-only
WebEx meeting. WebEx allows you to set up a
meeting that begins as audio only, but also
allows you to begin an online piece if you
so desire. This self-help document will show
you how to set up an audio conference called
a WebEx Personal Conference.
WebEx: Recording a Meeting
When you are hosting a WebEx meeting, it is
possible to record the session for later
use. This document will take you through the
steps necessary to record, view, and share a
WebEx meeting.
WebEx: Joining a Session
There are two main methods for joining a
session in WebEx. The first is using a Voice
Over Internet Protocol (VOIP). The second is
via teleconference using your own telephone.
This document will show how to connect to
sessions using both methods.
WebEx: The Session Window for Mac
The session window is where participants
interact with the host in a training
session. In this window, you may share
documents, presentations, and the desktop.
You may also chat, use polls, conduct
Question and Answer session and more. This
self-help document will introduce you to the
pieces of the session window. It will also
give you an overview of how to use the basic
pieces of the session window.
WebEx: Icons in the Participants Panel for
Mac
The participants panel lists those persons
in attendance at a training session. Within
this panel, there are a multitude of icons
that are available for use. This self-help
document will identify each of these icons
and their usage.
WebEx: Polling Attendees for Mac
In a WebEx training session, one can poll
attendees by presenting them with a
questionnaire. This tool can be useful in
acquiring attendee feedback or testing
attendee knowledge. This self-help document
will take you through the steps necessary to
create, edit, open, share, and answer polls
WebEx: Recording a Session for Mac
When you are hosting a WebEx training
session, it is possible to record the
session for later use. This document will
take you through the steps necessary to
record, view, and share WebEx training
sessions.
WebEx: Sharing Resources for Mac
During a WebEx session, the host has the
ability to share resources with attendees.
This document will take you through the
process of sharing documents, applications,
your computer desktop, whiteboards, and web
content.
WebEx: Creating a New Test for Mac
The Testing feature in WebEx allows the host
to create, deliver, manage, score, grade and
track each attendee’s performance. You may
create and store tests in the Test Library
so you can share your tests with other
hosts. This self-help document will show you
how to create and add a test to a scheduled
training session.
WebEx: Converting .WRF to .WMV
WebEx recordings are initially saved as
WebEx Recorder Files (.wrf). This file type
is specific to WebEx software. To save your
file into a more universal Windows Media
Video (.wmv) using the WebEx Editor, follow
these steps.
WebEx: Recording Sessions from your Desktop
WebEx offers its users the ability to record
a session for playback at a later date.
WebEx also offers recording software for
recording actions on your desktop for use
outside of a WebEx meeting. This document
will show you the step by step processes for
both recording a WebEx session and using the
WebEx Recorder software.
WebEx Run Advertised Programs
Before you can use WebEx Meeting Center, you
must download a program titled WebEx Meeting
Center Client. The Run Advertised Programs
tool enables you to add this new program.
WebEx: Sharing Resources
During a WebEx session, the host has the
ability to share resources with attendees.
This video will take you through the process
of sharing documents, applications, your
computer desktop, whiteboards, the web
browser and web content.
WebEx: Starting a Meeting
Once you have scheduled your meeting, you
must start the meeting. Your attendees will
not be able to enter the meeting until you
start it. This self help document will take
you through the steps required to start your
WebEx meeting.
WebEx Starting a Training Session
Once you have scheduled your training
session, you must start the training
session. Your attendees will not be able to
enter the training session until you start
it. This self-help document will take you
through the steps required to start your
WebEx training session.
WebEx: Scheduling a Meeting
After receiving your WebEx account
information, the next step is to schedule a
meeting. This video will take you through
the steps to schedule a VOIP WebEx meeting.
WebEx: Communicating with Students
It is important to begin your instruction
with WebEx by using the First Steps Message
which was created by the TU WebEx Teaching
Circle. We recommend that you copy and
forward the content of the message in this
self-help document to your students via
email, syllabus, or Blackboard.
WebEx: Breakout Sessions for Mac
breakout session is a private content sharing session between two or more
participants. You may manually assign
attendees to a breakout session or have
WebEx automatically assign attendees for
you. This self-help document will give you
an overview of how to create a breakout
session in both manners.
WebEx: Joining a Session for Mac
There are two main methods for joining a
session in WebEx. The first is using a Voice
over Internet Protocol (VoIP). The second is
via teleconference using your own telephone.
This document will show you how to connect
to sessions using both methods.
WebEx: Joining a Meeting via the iPad
WebEx gives users the ability to join a
meeting via their iPad. This document will
show you how to install the WebEx app and
how to join the meeting.
WebEx: Converting .ARF to .WMV This self-help document will step
you through how to install the WebEx ARF
Player, download a recording and convert the
file to .WMV.