OFFICE OF TECHNOLOGY SERVICES

Training & Documentation

Self Help Documents: Lync

OTS is pleased to offer the following PDF publications and Flash movie tutorialsmovie tutorialas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

Microsoft Lync: Follow the “blended learning path” to learning this new communication package in 20 minutes or less.
Lync 2013

Lync 2013: Quick Reference Guide
This quick reference guide is designed to step you through the most commonly used functions in Microsoft Lync. Topics include: Presence State and Adding Contacts, Instant Messaging and Sharing, Conferencing (Online Meetings) and Meet Now and Joining a conference.

 

Lync 2013: Overview
Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn the different pieces of the Lync window and how to personalize and change areas.

 

Lync 2013: Managing Contacts
Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn the how to move contacts into groups, how to change privacy setting, and other options.

 

Lync 2013: Setting Meeting Options
Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn the different options available when setting up your Lync meeting.

 

Lync 2013: Conducting a Meeting
Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn the different actions you can take as the presenter or host of a Lync Meeting.

 

Lync 2013: Scheduling a Conference (Online Meetings)
Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn how to set up a meeting, invite others to your meeting, and other techniques.

 

Lync 2013: Joining a Conference
Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn the different ways to join a Lync conference, even ways for those who do not have Lync.

Lync 2010
Lync 2010: Managing Contacts
In order to communicate with someone in Lync, you will need to add that person to your contacts list. Lync is connected to Active Directory, so you can search for any staff, faculty or student employee at Towson University. This self-help document will show you how to search for and add a contact to a group.  It will also show you how to create a contact group and change privacy relationships.

Lync 2010: Instant Messaging
Microsoft Lync allows you to send an instant message to anyone in your contacts list. You may also send an IM to a contact group and send an attachment. In this self-help document, you will learn how to send an IM to a single contact or a group and how to send an attachment.

Lync 2010: Sharing and Collaboration
During a Lync 2010 conversation or meeting, you have the ability to share an array of information. This includes sharing your desktop or a program. You may also share a PowerPoint presentation, collaborate on a whiteboard and give control to others. This self-help document will explain how to perform all of these actions.

Lync 2010: Setting Meeting Options
If you are conducting an online meeting for a small group, then the default meeting options work well. However, if you are scheduling an online meeting for people outside your organization or if you plan to invite more than 40 people, you may want to customize the settings. This self-help document will guide you through setting meeting options.

Lync 2010: Scheduling a Conference (Online Meetings)
A valuable feature with Lync 2010 is conferencing (online meetings). Voice and video conferencing capabilities are available in online meetings as long as you set up your devices. This self-help document will show you how to set up your audio and video devices. It will also show you how to schedule an online meeting using both Outlook 2010 and Lync as well as creating a quick meeting in Meet Now.

Lync 2010 Conducting a Meeting
If you have scheduled a Lync meeting, you are automatically the presenter. This means you have control over the meeting. You may mute and unmute participants, control meeting content, record a meeting and much more. This self-help document will take you through the different options you have as the presenter of a meeting. 

Lync 2010: Joining a Conference
You and meeting participants may join a Lync 2010 meeting and conference call in several ways depending on whether you have Lync installed on your computer or not. This self-help document will step you through how to join a conference using Lync 2010, Lync Web App, Lync Attendee and by phone.

Lync 2010: Lync Client Comparison Table
This self-help document compares the features and capabilities of Microsoft Lync 2010 clients including
Lync 2010, Lync Web App, Lync Attendee, Lync Mobile Edition, Lync 2010 Phone Edition and Lync for Mac 2011.
Lync for Mac

Lync 2011 for MAC: Overview
Microsoft Lync 2011 for MAC is an instant messaging client and communications application. Lync allows you to communicate via instant message, audio and video and also to participate in conference calls where you can share your desktop and documents. This self-help document will introduce you to the Lync environment.

Lync 2011 for MAC: Managing Contacts
In order to communicate with someone in Lync, you will need to add that person to your contacts list. Lync is connected to Active Directory, so you can search for any staff, faculty or student employee at Towson University. This self-help document will show you how to manage your contacts.

Lync 2011 for MAC: Instant Messaging
Microsoft Lync allows you to send an instant message to anyone in your contacts list and include an attachment. In this self-help document you will learn how to send and receive an IM, how to add a contact or several contacts to an IM and also how to send an attachment.


Map

Emergencies
410-704-4444

University Police
410-704-2134

Closings & News
410-704-NEWS (6397)

Text Alerts
Sign up now