Lync 2010 - Self Help Documents - Office of Technology Services

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Self Help Documents: Lync 2010

OTS is pleased to offer the following PDF publications and Flash movie tutorialsas self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

Microsoft Lync: Follow the “blended learning path” to learning this new communication package in 20 minutes or less.
	Lync 2010: Installation Instructions Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. When installed, users can communicate and collaborate with people both on and off-campus using a range of tools such as instant messaging, video and voice calls and meetings with multiple people. This self-help document will step you through how install Lync 2010.
	Lync 2010: Overview Microsoft Lync (previously known as Microsoft Office Communicator) is an instant messaging client and communications application. This self-help document will introduce you to the Lync environment. You will learn the different pieces of the Lync window and how to personalize and change areas.
	Lync 2010: Managing Contacts In order to communicate with someone in Lync, you will need to add that person to your contacts list. Lync is connected to Active Directory, so you can search for any staff, faculty or student employee at Towson University. This self-help document will show you how to search for and add a contact to a group. It will also show you how to create a contact group and change privacy relationships.
	Lync 2010: Instant Messaging Microsoft Lync allows you to send an instant message to anyone in your contacts list. You may also send an IM to a contact group and send an attachment. In this self-help document, you will learn how to send an IM to a single contact or a group and how to send an attachment.
	Lync 2010: Sharing and Collaboration During a Lync 2010 conversation or meeting, you have the ability to share an array of information. This includes sharing your desktop or a program. You may also share a PowerPoint presentation, collaborate on a whiteboard and give control to others. This self-help document will explain how to perform all of these actions.
	Lync 2010: Setting Meeting Options If you are conducting an online meeting for a small group, then the default meeting options work well. However, if you are scheduling an online meeting for people outside your organization or if you plan to invite more than 40 people, you may want to customize the settings. This self-help document will guide you through setting meeting options.
	Lync 2010: Scheduling a Conference (Online Meetings) A valuable feature with Lync 2010 is conferencing (online meetings). Voice and video conferencing capabilities are available in online meetings as long as you set up your devices. This self-help document will show you how to set up your audio and video devices. It will also show you how to schedule an online meeting using both Outlook 2010 and Lync as well as creating a quick meeting in Meet Now.
	Lync 2010 Conducting a Meeting If you have scheduled a Lync meeting, you are automatically the presenter. This means you have control over the meeting. You may mute and unmute participants, control meeting content, record a meeting and much more. This self-help document will take you through the different options you have as the presenter of a meeting.
	Lync 2010: Joining a Conference You and meeting participants may join a Lync 2010 meeting and conference call in several ways depending on whether you have Lync installed on your computer or not. This self-help document will step you through how to join a conference using Lync 2010, Lync Web App, Lync Attendee and by phone.
	Lync 2010: Lync Client Comparison Table This self-help document compares the features and capabilities of Microsoft Lync 2010 clients including Lync 2010, Lync Web App, Lync Attendee, Lync Mobile Edition, Lync 2010 Phone Edition and Lync for Mac 2011.
	Lync 2011 for MAC: Overview Microsoft Lync 2011 for MAC is an instant messaging client and communications application. Lync allows you to communicate via instant message, audio and video and also to participate in conference calls where you can share your desktop and documents. This self-help document will introduce you to the Lync environment.
	Lync 2011 for MAC: Managing Contacts In order to communicate with someone in Lync, you will need to add that person to your contacts list. Lync is connected to Active Directory, so you can search for any staff, faculty or student employee at Towson University. This self-help document will show you how to manage your contacts.
	Lync 2010: Conference Calls Though Lync may be used as an online conference tool, it may also be used solely for Conference Calls. This self-help document will walk you through the process of setting up a conference call.
	Lync 2010: Using Lync for Lecture Capture Though Lync is used for Meetings and Instant Messaging, it can also be used as a Lecture Capture package. This self-help document will walk you through the steps in using Lync 2010 for Lecture Capture.
	Lync 2011 for MAC: Instant Messaging Microsoft Lync allows you to send an instant message to anyone in your contacts list and include an attachment. In this self-help document you will learn how to send and receive an IM, how to add a contact or several contacts to an IM and also how to send an attachment.

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