About TU

OTS Training


What is WebEx?

WebEx is a Web-based collaborative technology that allows users to share resources (documents, desktops, web-browser etc.) remotely and communicate with each other using voice, video and chat. The technology allows faculty to deliver instruction, conference with colleagues and students or simply record their lectures on any computer to make them available online.

What is a Webinar?

A webinar can be defined as a live, synchronous online session hosted by a Towson University faculty or staff member. A WebEx webinar can be a used to conduct meetings or may be utilized by faculty to deliver classroom instruction or for office hours. For larger webinars (over 50 people), it is recommended that the host mute each participant and utilize the chat panel for communication. For smaller webinars (25 or less), microphones and/or webcams may be utilized.

Technical Requirements

In order to participate in a Webex meeting using VOIP, participants will be required to acquire a headset with microphone. Though participants may use web cameras they are not a requirement. Standard headset and webcam will work with Webex.

Please note that when you run Webex for the first time, it will install a driver onto your computer and this will require you to have administrative privileges on your computer.

Logging into WebEx

Towson University has changed the Activation and Login process:

Have an Existing WebEx Host Account? Start here if:
-1st Time User
-Account has been deactivated or
Login to WebEx Activation/Reactivation
  1. Click here to Login:
     Login to WebEx
  2. Click the HOST Log In button located on the right-hand side of the WebEx home page.
  3. Enter your NetID and Password and click Login.
  4. Click on the appropriate link (Courses, Meetings, or Mac Users) in the left navigation for detailed instructions on how to set up a WebEx webinar if needed.
  5. Contact OTS Training at
    410-704-4070 if you desire training.
  1. Click here to Activate/Reactivate your account: Activate
  2. Follow the on-screen instructions to enable your account.
  3. After you  have successfully activated your account, click the link that will return you to this landing page.
  4. Click the Login to WebEx button in the first column of this table and follow the related instructions.


Tip: Faculty/Staff with active host accounts may log directly into WebEx at:


Self Help Document

WebEx: The Basics (Defined, Activation and Logging In)
WebEx is a Web-based collaborative technology that allows users to share resources (documents, desktop, web browser, applications, etc.) remotely and communicate with each other using voice, video and chat. This technology is available to faculty and staff and may be accessed using your Towson University NetID and Password. This self-help document will define WebEx, teach you the steps to activate and log-in to your account.

WebEx: Quick Reference Guide
This quick reference guide is designed to step you through the critical steps needed to use WebEx. Topics included are: Activation and Log In, Scheduling a Session, The User Interface and Sharing and Support.
WebEx: Downloading and Using Productivity Tools
When using WebEx, you have the option to download and use the productivity tools provided. These tools include integration with your Outlook client, the ability to set up quick meetings and join sessions from your desktop. This self-help document will walk you through the steps to download and use the productivity tools provided by WebEx.



If you experience problems during your meeting call the WebEx 24/7 helpdesk:

Phone: 1-866-229-3239 (U.S. and Canada Toll-Free)
+1-408-435-7088 (International Toll)

Please feel free to contact Cyndi Caravello (webex@towson.edu or 410-704-3768) if you have any questions or desire training.








OTS Training
Cook Library 408 (map)
Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Phone: 410-704-4070
E-mail: training@towson.edu


An Important update to WebEx arrived on Sunday, September 7, 2014. Read More...



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