OTS Training

WebEx

Attendee Information

Your instructor/host will schedule a WebEx session. Information pertaining to this session will be forwarded to you via Blackboard or through e-mail. For information on how to join and participate in a WebEx session, please refer to the self-help documents below.

	WebEx: Joining a Session  There are two main methods for joining a session in WebEx. The first is using a Voice Over Internet Protocol (VOIP). The second is via teleconference using your own telephone. This document will show how to connect to sessions using both methods.
	WebEx: Icons in the Participants Panel  The participants panel lists those persons in attendance at a training session. Within this panel, there are a multitude of icons that are available for use. This self-help document will identify each of these icons and their usage.
	WebEx: Installing the WebEx Client On-Campus Before you can use WebEx Meeting or Training Center, you must download the WebEx Client. The Run Advertised Programs tool enables you to add this new program. Please note that you can only use these instructions if you are on-campus. If you are off-campus, please see directions for Installing the WebEx Client Off-Campus.
	WebEx: Installing the WebEx Client Off-Campus Before you can use WebEx Meeting or Training Center from off-campus, you must download the WebEx Client. Click on the test meeting link below to verify that the driver is installed on your computer.   www.webex.com/lp/jointest
	WebEx: Joining a Session There are two main methods for joining a session in WebEx. The first is using a Voice Over Internet Protocol (VOIP). The second is via teleconference using your own telephone. This video will show how to connect to sessions using both methods.

If you experience problems during your meeting call the WebEx 24/7 helpdesk:

Phone: 1-866-229-3239 (U.S. and Canada Toll-Free)
+1-408-435-7088 (International Toll)

Please feel free to contact La Tonya Dyer (webex@towson.edu or 410-704-4723) if you have any questions.

OTS Training
Cook Library 408 (map)
Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Phone: 410-704-4070
Fax: 410-704-2435
E-mail: training@towson.edu