WebEx Host - WebEx - OTS Training - Office of Technology Services

skip to section links

Skip to page content

TU Home
About TU
Administration & Finance Division
OTS
OTS Training
WebEx

WebEx for Faculty

WebEx for Staff

WebEx for Attendees

WebEx for Mac

Computer Access

How to Obtain a WebEx Account

Testimonials

FAQ

OTS Training

WebEx

Faculty Host Information

A WebEx host account will be active for one academic semester which includes the Fall, Spring, Summer, and Minimester. Faculty members interested in obtaining an OTS sponsored WebEx account must contact the Department Chair or the College’s Assistant Dean one semester before actual use. WebEx accounts are deactivated one week after the submission of grades.

A WebEx account allows users unlimited meetings and monthly VOIP allowances of 25,000 minutes. WebEx account holders should monitor their usage of VOIP to avoid overage charges. For instructions on how to monitor your VOIP usage, please see the document titled WebEx: Tracking VOIP Usage below.

Departments who wish to use WebEx for meeting purposes, should forward a request to webex@towson.edu.

For information on using WebEx features, please refer to the self-help documents below:

	WebEx: Orientation Video This video will orient you to the WebEx environment. Topics include how to obtain a host account, technical requirements to use WebEx and the components of the WebEx environment. The video will also take you through the steps to share the whiteboard, a file (including video), an application, the web browser and the desktop. Note: You will need a copy of Microsoft Silverlight to view this presentation
	WebEx: The Training Session Window The session window is where participants interact with the host in a training session. In this window, you may share documents, presentations, and the desktop. You may also chat, use polls, conduct Question and Answer session and more. This self-help document will introduce you to the pieces of the session window. It will also give you an overview of how to use the basic pieces of the session window.
	WebEx: Scheduling a Training Session A training session allows you to share documents, your web browser, your desktop, software applications and more. This self-help document will guide a you through the necessary steps to schedule a WebEx training session. Before you can schedule a WebEx session, you must have received a user name and password from your department chair.
	WebEx: Breakout Sessions A breakout session is a private content sharing session between two or more participants. You may manually assign attendees to a breakout session or have WebEx automatically assign attendees for you. This self-help document will give you an overview of how to create a breakout session in both manners.
	WebEx: Creating a New Test The Testing feature in WebEx allows the host to create, deliver, manage, score, grade and track each attendee’s performance. This self-help document will show you how to create and add a test to a scheduled training session.
	WebEx: Icons in the Participants Panel The participants panel lists those persons in attendance at a training session. Within this panel, there are a multitude of icons that are available for use. This self-help document will identify each of these icons and their usage.
	WebEx: Sharing Resources During a WebEx session, the host has the ability to share resources with attendees. This document will take you through the process of sharing documents, applications, your computer desktop, whiteboards, and web content.
	WebEx: Tracking VOIP Usage To ensure that you do not exceed the allotted VOIP allowance, monitor your VOIP usage via monthly meeting reports. This self-help document will walk you through how to track your VOIP usage.
	WebEx: Generating a Usage Report You can generate a Usage Report that provides information about each online training session that you have hosted on your site. You may also export this date to Excel for a more printer-friendly format. This self-help document will show you how to generate and export this report
	WebEx: Best Practices (Tips) Before beginning to use WebEx, take a few moments and read through this document of best practices (tips). This compiled list was put together by faculty members and staff who have used WebEx during the pilot program. These tips may save you time and energy.
	WebEx: Polling Attendees In a WebEx training session, one can poll attendees by presenting them with a questionnaire. This tool can be useful in acquiring attendee feedback or testing attendee knowledge. This self-help document will take you through the steps necessary to create, edit, open, share, and answer polls.
	WebEx: Recording a Training Session When you are hosting a WebEx training session, it is possible to record the session for later use. This self-help document will take you through the steps necessary to record, view and share WebEx training sessions.
	WebEx: Converting .WRF to .WMV WebEx recordings are initially saved as WebEx Recorder Files (.wrf). This file type is specific to WebEx software. To save your file into a more universal Windows Media Video (.wmv) using the WebEx Editor, follow these steps.
	WebEx: Recording Sessions from your Desktop WebEx offers its users the ability to record a session for playback at a later date. WebEx also offers recording software for recording actions on your desktop for use outside of a WebEx meeting. This document will show you the step by step processes for both recording a WebEx session and using the WebEx Recorder software.
	WebEx: Sharing Resources During a WebEx session, the host has the ability to share resources with attendees. This video will take you through the process of sharing documents, applications, your computer desktop, whiteboards, the web browser and web content.
	WebEx: Scheduling a Meeting After receiving your WebEx account information, the next step is to schedule a meeting. This video will take you through the steps to schedule a VOIP WebEx meeting.
	WebEx: The Session Window The session window is where participants interact with the host in a training session. In this window, you may share documents, presentations, and the desktop. You may also chat, use polls, conduct Question and Answer session and more. This video will introduce you to the pieces of the session window
	WebEx: Starting a Training Session Once you have scheduled your training session, you must start the training session. Your attendees will not be able to enter the training session until you start it. This self-help document will take you through the steps required to start your WebEx training session.
	WebEx: Communicating with Students It is important to begin your instruction with WebEx by using the First Steps Message which was created by the TU WebEx Teaching Circle. We recommend that you copy and forward the content of the message in this self-help document to your students via email, syllabus, or Blackboard.
	WebEx: Release Form Faculty using WebEx who intend to record their meeting sessions should provide a copy of the Instructional Lecture Capture Release Statement to their students and obtain their consent prior to recording. The release statement can be distributed by adding it to the course syllabus, meeting invitation, and Blackboard announcement. Click here for complete instructions and to obtain a copy of the release statement.
	WebEx: Converting .ARF to .WMV This self-help document will step you through how to install the WebEx ARF Player, download a recording and convert the file to .WMV.

If you experience problems during your meeting call the Webex 24/7 helpdesk:

Phone: 1-866-229-3239 (U.S. and Canada Toll-Free)
+1-408-435-7088 (International Toll)

Please feel free to contact La Tonya Dyer (webex@towson.edu or 410-704-4723) if you have any questions.

OTS Training
Cook Library 408 (map)
Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Phone: 410-704-4070
Fax: 410-704-2435
E-mail: training@towson.edu

Need training on the latest software? Looking for a technology workshop? Maybe a self-help tutorial? OTS Training can help!