Teaching Online at Towson

Student Support Services

Below are Towson resources useful to your students.

Academic Support

Online students need access to all traditional support services, such as academic advising and the writing center.

• http://wwwnew.towson.edu/main/academics/academicsupportservices

Disability Support Services

• http://www.towson.edu/dss

Library Resources

General

Towson University students can access online journals, books and all library services here:

• TU Library Resources for Distance Learners

Contact a Librarian

Students can contact Towson librarians by phone, e-mail or through Instant Messenger. Details are here:

• Contact a Librarian

Anytime access in Maryland:
Maryland AskUsNow! is a 24/7 live online interactive service for the residents and students of the state of Maryland. It uses the expertise of trained librarians from 26 Maryland partner libraries to provide answers to questions, research guidance, and help navigating the Internet.

• Maryland AskUsNow!

Interlibrary Loan (ILL)

Traditional students use ILL "to obtain books or journal articles not owned by the TU Cook Library."  As of 1/7/06, online students can use this service for to receive some articles that are currently delivered to students in an electronic format.

The ILL Web site (for traditional students):

• Interlibrary Loan (ILL)

Technology Resources

Office of Technology Services (OTS)

The center of campus support for communications and computing can be reached by phone at 410-704-5151 or by e-mail at helpcenter@towson.edu.

• Student Computing Services

• Office of Technology Services

Blackboard Training Documents and Videos

OTS Training provides Blackboard training documents here:

• Blackboard Training Documents

Blackboard

Blackboard is the course-management system at Towson University. It includes instructions for creating an account, enrolling in a course site and where to go for help.

• Blackboard

Responsible computing policy

The Towson University Guidelines for Responsible Computing are posted here:

• Responsible Computing Policy

Anti-Virus Software

Students can download anti-virus software free from OTS. You need to contact the Help Center to obtain a password before downloading the program. Find more information here:

• Anti-Virus Software Download

Free Utilities (Adobe Acrobat Reader, Real Audio Player, WinZip/Stuffit, and PowerPoint Viewers)

Students can link to a variety of free downloads from the OTS web site here:

• Free OTS Downloads