Minimum Technology Requirements
Below you will find minimum technology standards to access basic online services at Towson University . It is recommended that you verify with your academic program any additional technology requirements (i.e., high-speed Internet access, discipline-specific software applications, microphone, etc.). Check the home page of your academic program for contact information.
Blackboard Certified Browsers:
Windows XP: Internet Explorer 7, Internet Explorer 8 in Compatibility View*, Firefox
Mac OS X: Firefox
Windows Vista: Firefox
*If you want/need to download Firefox, you can do so at www.firefox.com
Required Browser Settings
All Certified Browsers: Up to date version of Java and Pop-up Blockers disabled
Internet Explorer 7 and 8: Set to refresh cookies "Everytime I visit the webpage"
At the top of the browser, go to Tools--> Internet Options--> Settings (Under Browsing History) --> Check "Everytime I visit the webpage" --> OK Internet Explorer 8: Compatibility View*
Switch IE8 into Compatibility view by going to https://bbweb.towson.edu and then going to Tools at the top of the browser and selecting Compatibility View.
Additional Browser Plug-ins
While these plug-ins are not required for all courses and programs, they are commonly used for many courses, as well as administrative and academic services.
Minimum Connection Speed
A minimum connection speed of 56k dial-up is required for all Towson University online services, although broadband (DSL, cable modem, etc.) is strongly encouraged. Towson University strongly recommends securing Internet service through a vendor in your area.
AOL Users When using AOL to access Blackboard you may experience the following problems. After entering your username and password the page just refreshes and does not log you in, or Blackboard keeps asking you to login over and over again. This is a problem with using the AOL browser page to access Blackboard. It is recommended that you do not use AOL to access Blackboard.
If AOL is your Internet service provider, you will need to complete the following steps to login to Blackboard successfully.
- Login to AOL as you normally would
- After you have logged in successfully minimize the AOL browser
- Search for Internet Explorer either on your Desktop or by clicking on Start, Programs and open Internet Explorer or Firefox.
- Type in https://bbweb.towson.edu
- Login to Blackboard using your Towson username and password
Note: When AOL is not in use it will disconnect you. You will need to open the AOL browser page and browse to a page or do some type of activity so AOL knows you are still on line. You will need to do this about every half hour or so.
Still having issues?
E-mail: blackboard@towson.edu
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