Cloud Services & IT Consulting

The IT Services team uses expertise in technology to provide interdisciplinary solutions to meet the IT needs of decision makers in the private, public, and non-profit sectors.

Some of the most visible public-facing web sites in Maryland have been developed and are currently being hosted in our data center.

Secured Cloud Services

Clouds

Our cloud services shift the burden of maintenance and troubleshooting from you to our staff of well-qualified engineers. With regular monitoring and reporting you can be confident your data is accessible, without the worry. We deploy the latest security patches, complete vulnerability scans, and utilize intrusion prevention and detection systems to ensure your data, website, and applications are constantly protected. We are compliant with HIPPA, PCI, NIST, and State of Maryland IT security standards.

Data Center Facility 

We have provided managed hosting services, including website hosting and managed storage services, for state and local governments for well over ten years. Some of the most visible public facing web sites in Maryland have been developed and hosted in our data center.

State-of-the-art data center

Our data center offers high levels of logical and physical security, environmental control systems, and fault tolerance

Services Include

  • Nightly data backups kept off site
  • 24/7 monitoring
  • Operating system patching
  • Anti-virus
  • Intrusion detection
  • Helpdesk
  • Generator back up
  • Biometric entry to data center

Choose TU with Confidence

  • 15+ years hosting some of the most-visited state websites
  • 99.5% up times
  • 24/7, 365 day support
  • Disaster recovery resources
  • Specialized expertise in hosting GIS-enabled websites

With a team of experienced IT specialists, systems engineers, and programmers, our team is regularly called upon to advise and assist government agencies, businesses, associations, and non-profit organizations on how to best utilize IT to meet their objectives and serve their clients and constituents.

Our specialties include:

Network Configuration and Troubleshooting
  • Configure new network hardware
  • Configure Firewall Rules
  • Troubleshoot VPN connections
  • Setup new VPN Connections
Solutions Setup
  • Configure redundant VMWare Virtualized Environment
  • Configure redundant fileserver environment
  • Install/Configure Sharepoint
  • Install System Center Configuration Manager
  • Automate tasks for clients with scripting languages
  • Setup database servers and web servers
  • Configure server environments onsite for our custom applications
 Onsite Troubleshooting
 
  • Restore server functionality after a crash
  • Restore sync process on fileservers across multiple locations
  • Work with onsite IT staff to troubleshoot critical systems (database server crashes, ArcGIS server crashes, and web server crashes).
  • Reconfigure Antivirus solutions after a broken update cause downtime for client