College of Business & Economics

Department of e-Business & Technology Management

Seminar Series

The Department of e-Business and Technology Management encourages scholarship through a research seminar series that features faculty presentations of recent work to faculty and students within the department and College of Business and Economics. Past seminar titles include:

Date of Presentation	11/13/2009
Time	3:00:00 PM
Location	ST 310
Presenter	Dr. Neeraj Parolia
Seminar Title	Program Performance - A conflict resolution perspective
Abstract	Combinations of multiple, related projects into interdependent programs are becoming common in the field of information technology. However, little empirical work exists to study the impact of having projects grouped in this fashion to achieve collective success. Conflict theory provides a structure to examine whether conflict resolution promote behaviors that result in higher levels of success, Expectations are that conflict resolution in an interdependent team structure will promote more interpersonal cooperation and trust. In turn, these behaviors will lead to an improvement in the business objectives and operational efficiency of the program. A survey of program and project managers in IT outsourcing vendors support the model. The results provide support for the argument that programs are effective organization structures that capitalize on interdependencies and that the conflict theory provides a consistent model to explain the benefits of conflict resolution.