Program Director for Health Care Management,
Exploring characteristics of high performing organizations in health care, assessing role of standards and accreditation, improving health service delivery and patient outcomes, role of quality and patient-centered care, patient safety
Wayne Nelson, Ph.D.
Chairperson of the Department of Interprofessional Health Studies,
Long-term care ombudsman program, organizational correlates to quality care in nursing homes, conflict and violence in health care settings, health aspects of disaster preparedness, institutional elder abuse, organizational leadership, disaster preparation for special needs population