The maintenance request system is completely online. Follow the link provided below, login with your Tiger ID and password, and fill out the information requested. The online system is the fastest way to get an issue resolved. A problem will only get fixed if you report it!
Department of Housing & Residence Life
West Village Commons, 3rd Floor(map)
8000 York Road
Towson, MD 21252-0001
Hours: Monday - Friday, 8 a.m. - 5 p.m.