Sharyn Kristeen Kuczka Grove, Interaction Architect and Design Manager, joined CGIS in 2001 as Multimedia Graphic Artist. As a member of the application development team, she applies user-focused design principles to CGIS's application development projects to ensure that website visitors can easily find and use the complex information that is made more clearly understood in an interactive web map. She applies website development expertise and target audience research to determine a logical approach for users' skill levels and their diverse business needs. She contributes to CGIS's sustainability by managing a range of graphic design campaigns and marketing initiatives aligned with the CGIS strategic plan, and she is a member of the Division's Forum for Innovative Products and Services. She passed the Inbound Marketing Certification Exam, which acknowledges her proficiency in Inbound Marketing principles such as blogging, social media, and search engine optimization (SEO). She has also served as adjunct faculty at Towson University in the Mass Communication and Communication Studies department. Along with years of professional experience in web and graphic design, and graduate level coursework in Information Design, Ms. Grove's credentials include an MA in Publications Design from University of Baltimore and a BS in Art and Graphic Design from Towson University (magna cum laude).