Dr. Jiang has done research in the areas of organization-public relationships (OPRs), leadership in public relations, work-life conflict, activism, identities, ethics, and global public relations. Her work has appeared in Public Relations Review, Public Relations Journal, and Journal of Public Affairs. She teaches Principles of Strategic Public Relations and Integrated Communication, Mass Communication Research, Theories of Public Relations and Organizational Communication, and Practice of Public Relations and Organizational Communication