TV Viewing Options

Towson University offers residential students two options for viewing cable: Comcast Cable TV and XFINITY On Campus™

Channel Lineup

Find your favorite channels in the TU Channel Guide for Cable TV and XFINITY On Campus (PDF).   

CABLE TV  XFINITY ON CAMPUS
  • 83 Channels
  • Access via TV in residence only
  • No Video On Demand
  • Separate DVR device (e.g., Tivo) required for recording
  • Service included in housing cost
  • No premium channel upgrade option
  • Scrolling program guide on Channel 6.1
  • 112 Channels
  • Access via mobile device or laptop anywhere on campus—57 channels are available off campus also
  • Video On Demand available
  • DVR recording feature available for numbered channels
  • Service included in housing cost
  • Premium channels available for an additional fee of $9.99/month each; for details, log into xfinityoncampus.com and click Upgrade
  • Register up to three mobile devices
  • Get access on the go with apps like AMC Mobile, WatchESPN and others

What Is Cable TV?

Comcast Cable TV is our basic campus TV service. Resident students can access it with any cable-ready digital television—no computer or mobile device is necessary. 

To get started with Cable TV   

  1. Use a coax cable to connect your TV to the wall jack
  2. Make sure your TV is set to Cable (not Antenna or Air) 
  3. Scan for channels (consult your TV owner's manual if necessary)
  4. Begin watching! 

Support and Product Help 

If you are not receiving any cable TV channels after scanning, call OTS Student Computing Services (SCS) at 410-704-5151. If a Residential Network (ResNet) technician determines that your TV doesn't work with our cable system, SCS will loan a digital tuner to you.

What Is XFINITY On Campus™?

XFINITY On Campus includes all the Cable TV programming plus thousands of shows and movies through XFINITY On Demand™ for streaming to student laptops and the XFINITY Stream app for watching on mobile devices. This IPTV (Internet TV) service is included in the housing cost. 

Looking for more? Upgrade to HBO®, Showtime®, Starz®, the Sports Entertainment Package with NFL RedZone, international networks, or other premium networks starting as low as $9.99/month. These upgrades are not included in the housing cost.  

To Login on a computer 

  1. Visit http://www.xfinityoncampus.com 
  2. Select Towson University  
  3. Sign in using your NetID
  4. Once authenticated, click Start Watching

TO LOGIN ON A MOBILE DEVICE 

  1. Download the XFINITY Stream app from the App Store
  2. You will see the XFINITY login page; do not log in here. Instead, click XFINITY On Campus Students - Sign in here 
  3. Select Towson University 
  4. At the Towson University Authenticated Login screen, sign in using your NetID. Once authenticated, you will be returned to the XFINITY Stream app

TO LOGIN TO A SPECIFIC NETWORK APP (CNN, AMC, etc.)

  1. When prompted to sign in, select XFINITY from the list of providers
  2. You will see the XFINITY login page; do not log in here. Instead, select XFINITY On Campus Students - Sign in here
  3. Select Towson University
  4. At the Towson University Authenticated Login screen, sign in using your NetID. Once authenticated, you will be returned to the XFINITY Stream app

Note: You will only be able to view content that is included in your XFINITY On Campus package. Upgrades to additional channel packages are available at xfinityoncampus.com.  

Support and Product Help

Support is available for XFINITY through:

Billing support desk 
For questions about subscriptions, monthly billing or payments, call XFINITY at 877-978-3229. This number can also be found on credit card billing statements and in the online billing portal. 

Self-service
Descriptive error messages alert users to technical issues and point them toward self-service solutions. Answers to frequently asked questions (FAQs) are available in the Support section once you are logged into XFINITY on Campus.

Social media 
The Comcast Digital Media Outreach (DMO) team monitors Twitter for student questions and comments and can help troubleshoot basic problems: @ComcastCares, #xfinityoncampus. 

What Is Apogee?

Apogee is the digital TV (and Internet) service provider for Millennium Hall, Tubman House and Paca House.  

Support and Product Help  

For support, residents of these three halls may call Apogee directly at 1-855-241-1590 or visit the Apogee website. Support for all other residence halls is provided by OTS Student Computing Services (SCS).  

Frequently Asked Questions  

Do I have to choose between using the Cable TV service and XFINITY On Campus?

No, you may use both.  

Do I need a special TV to get the Cable TV service?  

Your TV must support ClearQAM. If it doesn't or you experience technical problems, contact SCS at 410-704-5151 (options 1,0).  

Why are some channels listed twice in the XFINITY On Campus guide?

The numbered channels are available on campus only; however, the TV GO channels are available on and off campus. 

Is there an additional charge for the DVR feature?

No, it is included with XFINITY On Campus.  

I'm not seeing an option to record in the guide. What's wrong?

Make sure you are recording from one of the numbered TV channels at the beginning of the guide and not from a TV Go channel.  

Can you get premium channels off campus via TV Go or phone apps?

Yes, some premium channels are available via TV Go and apps. On a computer, log into xfinityoncampus.com, open the program guide and scroll down to the TV GO channels. 

What platforms are supported by XFINITY Stream?  

  • Windows  
  • MacOS  
  • iOS (i.e., iPhone, iPod Touch, iPad)  
  • Android 

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Contact

Department of Housing & Residence Life

Location
Marshall Hall Suite 50
8000 York Road
Towson, MD 21252-0001
Hours
Monday - Friday
8 a.m. - 5 p.m.
Phone
410-704-2516
Fax
410-704-4228