Web Conferencing (WebEx)

WebEx is a web-based, collaborative technology that allows users to share resources (documents, desktops, web-browsers, etc.) remotely and communicate with each other using voice, video and chat.

WebEx allows faculty to deliver instruction, conference with colleagues and students, or record their lectures on any computer to make them available online. WebEx allows students to collaborate on group projects using VoIP and video.

Activation and Login

WebEx is available to faculty/staff and students. Before using WebEx as a host, you must activate your account and this only needs to be done once. After activation, you may log directly into WebEx to set up a meeting. Below are links to the faculty/staff and student environments, or you may type the URL directly into your favorite browser.

Please be sure to login to the correct environment: 

Technical Requirements

In order to participate in a WebEx meeting using VOIP, participants are required to acquire headsets with microphones. Though participants may use web cameras, they are not a requirement. Standard headsets and webcams work with WebEx.

Please note that WebEx will install a driver onto your computer the first time you use it, and this will require you to have administrative privileges on your computer.

Computer Access

Students who do not have access to a computer and need to attend a WebEx session have the following options:

The Media Resources Service Lab

The Media Resources Service Lab is located in Room 202 of the Cook Library. It is equipped with 17 computers and is open during regular library hours. Headsets (which have been tested and are known to be in good working condition) are available for checkout.

Student Computing Services Computer Lab (SCS)

The SCS Computer Lab is located in Cook 35 and has one of the largest collections of PCs available to students at the University. It operates seven days a week during regular terms. Please bring your own headsets when using the SCS lab.

The SCS Studio

The SCS Studio is located in Room 36 in the Cook Library and is adjacent to the SCS Computer Lab. The studio is equipped with two computers. You must reserve this lab in advance for your WebEx session. Please bring your own headsets when using the SCS Studio.

Self-Help Documents to Get You Started

WebEx: Quick Reference Guide for Faculty/Staff (PDF)
This quick reference guide is designed to step you through the critical steps needed to use WebEx. Topics included are: Activation and Log In, Scheduling a Session, The User Interface and Sharing and Support.

WebEx: Quick Reference Guide for Students (PDF)
This quick reference guide is designed to take students through the critical steps needed to use WebEx. Topics included are: Activation and Log In, Using the Personal Meeting Room, Scheduling Meetings and Sharing Options.

WebEx: Downloading and Using Productivity Tools (PDF)
When using WebEx, you have the option to download and use the productivity tools provided. These tools include integration with your Outlook client, the ability to set up quick meetings and join sessions from your desktop. This self-help document will walk you through the steps to download and use the productivity tools.

WebEx Contact

If you experience problems during your meeting call the WebEx 24/7 helpdesk:
Phone: 1-866-229-3239 (U.S. and Canada Toll-Free) or 1-408-435-7088 (International Toll)

Please feel free to contact Cyndi Caravello (webex@towson.edu or 410-704-3768) if you have any questions or desire training.

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