Towson University Logo

      

   

Office of Technology Services
Knowledge Center Article

 

Configuring IMAP and POP E-mail Clients for Accessing Faculty/Staff E-mail (Article #656)


Created on January 25, 2008
Last Modified on May 26, 2015
Technical Level:  Intermediate
Audience:  Faculty/Staff

   




While faculty/staff can always read and send e-mail using Outlook on-campus, or Outlook Web Access or Virtual Workspace from off-campus, faculty/staff can also use any IMAP or POP e-mail client to access their mailboxes.  Faculty/staff using IMAP/POP for e-mail will not have access to calendaring, task management, and other collaborative capabilities while using the IMAP/POP client.

Before using an e-mail application, it is important to understand the differences between IMAP and POP:  https://www.towson.edu/knowledgecenter/article.aspx?article=181

The university is currently migrating faculty/staff e-mail to Office 365.  The first set of settings below is for individuals whose mailboxes have not yet been migrated to Office 365.

Because there are many different e-mail applications and most applications have step-by-step configuration wizards, OTS is providing the important configuration settings every e-mail application will require:

Incoming e-mail server settings (POP or IMAP):

  • Server:  outlook.towson.edu
  • Use SSL (secure connection) on port 993 (for IMAP) or port 995 (for POP)
  • Username:  NetID username  (do not include @towson.edu)
  • Password:  NetID password

Outgoing e-mail server settings:

  • Server:  outlook.towson.edu
  • Use TLS (secure connection) on port 587 for outgoing server (also known as SMTP).  Some clients (such as Windows Mail and Outlook Express) may not have an option for using TLS, but instead only have an option for SSL -- in these cases, choose SSL.  When presented with both options, be sure to choose TLS.
  • The outgoing server requires authentication.  Username and password should be the same as for the incoming e-mail server configuration.

For individuals whose mailboxes HAVE been migrated to Office 365:

POP has been disabled by default and is only enabled by request.  OTS strongly recommends not enabling POP since a simple mistake can mean that all email is removed from the mailbox.  OTS has no ability to restore mailboxes in Office 365, so it will be necessary for any user to use Recover Deleted Items on their own to recover deleted mail.

Incoming e-mail server settings (POP or IMAP):

  • Server:  outlook.office365.com
  • Use SSL (secure connection) on port 993 (for IMAP) or port 995 (for POP)
  • Username:  full e-mail address
  • Password:  NetID password

Outgoing e-mail server settings:

  • Server:  smtp.office365.com
  • Use TLS (secure connection) on port 587 for outgoing server (also known as SMTP).  Some clients (such as Windows Mail and Outlook Express) may not have an option for using TLS, but instead only have an option for SSL -- in these cases, choose SSL.  When presented with both options, be sure to choose TLS.
  • The outgoing server requires authentication
  • Username and password should be the same as for the incoming e-mail server configuration.



Categories:  E-mail



Comments about this article?     
From Name:    E-mail: 

To comment on the Knowledge Center system, please use the Comments page.
The Knowledge Center is available at http://www.towson.edu/knowledgecenter.