Students should be fully prepared for the service-learning experience before starting
their project work. Explain the project in detail, including how it relates to course
study, the expected community impact, and, if relevant, possible future careers. Also
include an explanation of the following:
- Set clear expectations, such as:
- Arrive on time and dress appropriately
- Ask for help when in doubt
• Call if you anticipate lateness or absence
• Respect the privacy of all clients
• Show respect for the agencies for whom you work
• Be appropriate in attitude, manners and appearance
• Be flexible
- Information about and understanding of the population the students will be working
• Clear project description – make sure students understand the tasks
and any deliverables that they are responsible for
• Provide background information about, or have students research, the
community organization they will be working with
One tool used for in-class service-learning preparation is a service-learning PowerPoint presentation created by the Office of Civic Engagement & Social Responsibility
Reflection questions prior to beginning the service-learning project
Reflection is a useful tool throughout any service-learning experience. Below are
some questions for students to ponder before starting their service-learning project.
• Why do you do service?
• How do you define community?
• Who determines what's best for the community?
• What is the mission of the community organization?
• How will you help achieve this mission?
The role of the syllabus in student preparation
The syllabus is the student’s first interaction with the service-learning project.
The project needs to be clearly explained in how it relates to the course work. Include
an explanation of the following:
• Why this specific service project is part of the course
• The objective and goals of the project
• Connection between the service experience and course content
• If available, include required dates and directions, if students will need to
drive to an off-campus site
• How students will reflect throughout the semester
• How the service-learning project is incorporated in the student's final grade
Safety and Other Pertinent Information for Students Participating in Off-Campus Service-Learning
Student should never:
• Report to the service site under the influence of drugs or alcohol
• Give or loan money or other personal belongings to a client
• Make promises or commitments to a client that neither the student nor the organization
• Give a client or organizational representative a ride in a personal vehicle unless
the person is authorized for transport. Do not transport a child by yourself
• Tolerate verbal exchange of a sexual nature or engage in behavior that might
be perceived as sexual with a client or agency representative
• Tolerate verbal exchange or engage in behavior that might be perceived as discriminating
against an individual on the basis of age, race, gender, sexual orientation, or ethnicity
Safety precautions students should take when working in an area they are unfamiliar
• Keep your automobile a non-attraction. Do not leave items visible in the car’s
• Place valuable articles in the trunk prior to arrival
• If you take the bus, be sure to know the route and the bus fare
• Carry enough money to get home in case of a breakdown or transportation problem
• Develop a community safety net of resources in your placement area
• Get to know your supervisor at the agency. Ask her/him questions about the area
and get suggestions on what you should do if you find yourself in trouble
Adapted from the Faculty Toolkit for Service-Learning in Higher Education, Page 27-28,
servicelearning.org --- Learn and Serve America Clearinghouse http://www.servicelearning.org/filemanager/download/HE_toolkit_with_worksheets.pdf