Community Center Manager

Dear Candidate,

Thank you for your interest in the Community Center Manager position with the Department of Housing & Residence Life! We hope the information contained within this website provides you with a good overview of the position responsibilities and application process.

The Community Centers play a critical role in fulfilling Housing & Residence Life's mission to provide top quality customer service to the residents on campus. Community Center Managers are very important in helping insure that our staff are sufficiently supported to best perform their roles. Qualified candidates must live on campus with a 2.5 cumulative GPA and not be on student conduct probation. For detailed job responsibilities and requirements, please view the job description below.

Please feel free to contact us or your supervisor if you have any questions or need information you cannot find on this website. We look forward to meeting you and reviewing your application!

On behalf of the Community Center Student Staff Committee, thank you for your interest in expanding on your leadership.

Best of luck in the selection process!


Adam Torkelson, Chair
Residence Life Coordinator
Carroll Hall

Position Information

Qualifications to Apply:

  • Must have a minimum 2.5 cumulative GPA.
  • Must be in second semester as a Community Center Assistant at time of applying
  • Must be a resident student living in either University Housing, Paca/Tubman Houses or Millennium Hall for 2018-2019 (Housing deposit must be paid)
  • Must not be on student conduct probation
  • May not be a Resident Assistant for 2018 – 2019 academic year
  • This position not eligible for work study

Community Center Manager Responsibilities

The functions of a CCM are made up of three components: leadership and supervision, community development and engagement, and administration.

Leadership and Supervision

  • Evaluating and selecting CCA's with guidance from RLC
  • Holding CCA's accountable for performance
  • Developing CC staff and bridge relationship with Resident Assistant (RA) Staff
  • Fostering relationships with each CCA through one-on-one meetings separate from evaluations (one per semester)
  • Facilitating monthly CC staff meetings
  • Liaising with RA staff by attending staff meetings at the discretion of the RLC
  • Attending biweekly one-on-one meeting with Residence Life Coordinator for continuous development in position and performance feedback
  • Presenting during trainings for CCA's and CCM's (as assigned)
  • Assisting Community Center Committee in furthering the CC program and representing their staff views (meeting attendance strongly encouraged)

Community Development and Engagement

  • Customer Service and resident interactions
  • Appearance of CC
  • CC operations
  • Role modeling positive leadership development to both staff and residents
  • Serve as Community Center Assistant on duty (one weekly shift minimum)
  • Liaison with Building Council to maintain connection with CC and CC Staff (strongly encouraged)
  • Share ongoing issues and needs
  • Oversee implementation of any programs involving CC
  • Network with area CCM's to develop area consistency and community


  • Create any necessary procedures to meet needs unique to residence hall
  • Facilitate the opening (August) and closing (May) of the Community Center including resident move-in and move-out
  • Train RA staff on Community Center operations as directed by RLC
  • Transition succeeding CCM
  • Hold office hours at the Community Center to maintain strong presence (5 hours/week)
  • Monitor the completion of logs and forms (spare keys, student information cards, sticker logs, etc.)
  • Manage Community Center supplies and coordinate any restocking

Additional Responsibilities

Other duties as assigned by supervisor


  • The Community Center Manager position has been a great opportunity in helping develop my professional leadership skills. I have learned how to build interpersonal relationships with each Community Center Assistant while maintaining a strong team dynamic. ”

    Talisa Thomas


Department of Housing & Residence Life

Marshall Hall Suite 50
8000 York Road
Towson, MD 21252-0001
Monday - Friday
8 a.m. - 5 p.m.