Mac Corner

Welcome to Mac Corner, a reference hub for Mac services and resources at Towson University. 

Mac in university office being used by a staff member
 TU Staff member working on an iMac

TU is a Mac friendly environment and our Mac services are on a par with Windows. The Office of Technology Services (OTS) hosts this site to provide information, including self-help resources and services, that empowers the campus Mac community to help themselves and each other.

Assistance and Support

University-Owned Macs

The Office of Technology Services (OTS) provides the campus Mac community with connectivity to the campus network and access to university products and services. Campus Mac systems are managed centrally with Jamf software to ensure security, stability, and ease of remote support. Jamf Self Service provides distribution of available software to university Macs. OTS support staff are trained on Mac support and many use Macs as their primary computer. We have specialists on staff to assist with more complex issues.

All Mac support requests are initiated through the OTS Faculty/Staff Help Center at 410-704-5151 and follow the menu options or submit a TechHelp service request.

Personally-Owned Macs

OTS does not provide assistance for personally owned systems other than guidance for connecting to the university network; owners of personal systems should contact Apple Support directly for assistance. 

Mac Resources & Tips

Visit the Mac Resources & Tips page for details on software, training, Mac availability on campus and general tips on getting the most out of your Mac!

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