To help ensure security, stability, and ease of remote support, all university-owned Mac and Windows computers have several components installed and managed by OTS. Jamf software manages university Macs.
University-owned Macs must be:
Joined to the TowsonU domain on the campus network
Running campus antivirus software
Running a working Jamf client
Jamf software provides desktop management tools for Macs (not iPads, iPod Touch or iPhones). Jamf is installed automatically on all university Macs configured by OTS staff and offers enhanced services to Mac clients including:
Installation and deployment of a standard university Mac configuration to university-owned Macs that is tested to work with the university network, products and services.
Automatic installation of Apple software updates for Mac OS.
Distribution of standard software to university Macs for on-demand installation with the Jamf "Self Service"app.
What is Self Service?
The Jamf Self Service app provides an internal on-demand app store that hosts standard university Mac software that anyone can use to install advertised software without having administrator rights on the Mac.
How do I know if Self Service is installed on my Mac?
To determine if Self Service is installed, open Applications and scroll down to the Self Service.app. If Self Service does not appear in Applications, contact OTS at 410-704-5151 and follow the faculty/staff menu options to report that "Jamf is not installed on your university Mac and you need OTS staff to enroll your Mac in Jamf."
What computer policies does Jamf deploy to university Macs?
The following policies only apply to faculty/staff Macs. Jamf deploys the following policies to Mac faculty and staff Macs. For classroom and computer labs see question 6 below.
Critical Mac Operating System (OS) Updates
Jamf checks for and installs all Apple Mac OS critical updates every day between the hours of 10:30 p.m. and 6:30 a.m. and restarts the Mac, if required. When a restart is required, a message will pop up informing you that the computer will restart in 60 minutes or you can restart the computer manually after saving any documents you're working on. You can resume work on your computer after it has restarted.
Other Software Updates
Apple iLife and iWork updates and third party updates such as Flash are installed between the hours of 10:30 p.m. and 6:30 a.m.
System Preferences> Energy Saver is set to put the computer to sleep after 3 hrs. inactivity; put the Display to sleep after 1 hr. inactivity; and wakes (powers on) Mac desktops (not laptops) at 6:00 a.m. each day so that computer receives necessary updates but does not disrupt standard work or class schedules.