What is Phishing?

Phishing is a scam that uses targeted email or pop-up messages to deceive consumers into disclosing personal information including credit card or bank account info, Social Security numbers, and passwords. 

These email scams convey a sense of urgency and claim to be from a business or organization that you may be involved with at work or school. Phishing attempts often impersonate various types of TU communications. Don’t take the bait.

Report a suspicious email

From a desktop or laptop:

  • Click the "Report Phish" button, which appears at the top of the email menu bar.
  • You will get prompted with: "Are you sure you want to report this email as a phishing email?"
  • Confirm by clicking the red "Report Phish" button, which sends the suspicious email to the security operations team for review, and deletes the email from your inbox. 

From a mobile device:

  • Do not reply to the email.
  • Forward it to .
  • Delete the email from your inbox.

Protecting the campus

As one of many layers of cyberprotection, the Office of Technology Services has phishing detection on all TU Outlook email accounts. Faculty and staff can use the "Report phish" button (PDF) to forward suspicious email to OIS directly from Outlook.

How to recognize phishing

These characteristics should be considered signs of a phishing message:

  • Request for username and passwords-especially for NetIDs. No one at TU will send an email asking for your username and password.
  • Fraudulent job postings or announcements. Be extra cautious of job announcements coming from a sender's personal email address.
  • Unusual or strange purchase requests. Call the sender and ask if he or she really needs the info or to make the purchase they're requesting
  • References to OTS as the IT department or IT service. The technology office at Towson University never refers to itself in writing as “IT” – always look for "The Office of Technology Services" or "OTS" in communications.
  • Obvious spelling mistakes and bad grammar. Emails sent from TU departments and offices are almost always reviewed and spell-checked prior to distribution.
  • Unfamiliar links in the body of the email. Don’t click – hover to check the actual web address.
  • Attachments that are “.exe” or “.zip” files. Opening these can launch and spread malicious software.
  • Unknown sender, or an email from an unsolicited source. If it is not from an address, call the sender to confirm.
  • Storage Space/account threats or urgent messages waiting. Look up the sender in the TU directory (not a number provided in the email) and call to confirm, or contact OTS at 410-704-5151.

Look for these before logging in

Protect yourself and the campus by avoiding fake login pages. Look for these 3 items before entering login credentials. You are TU's best line of defense - think before you click!

  • A padlock: Confirm this icon appears in the URL bar.
  • “s” after http. Make sure the URL starts with: https://, not http://.
  • edu. Ensure you’re logging into a legit TU service when you see this written out before the third forward slash mark. It might be followed by other characters, and that’s ok. An example is the myTU login page, where the URL is spelled out as

Phishing examples



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