Student Computing Services TUNE

OTS Student Computing Services (SCS) is excited to be part of TU Northeastern MD (TUNE). Our Computer Lab, Service Desk and Gear2Go equipment loan resources are poised to grow to meet the developing needs and creative potential of our students in Maryland's Northeast.

Exterior view of Towson University Northeastern Maryland

SCS launched its third location with the opening of TU Northeastern MD (TUNE) in 2014. Featuring the SCS Service Desk, Computer Lab and Gear2Go equipment loan service, SCS TUNE stands ready to support our Harford and Cecil County students today, as well as to grow to meet the needs of tomorrow's TUNE scholars. SCS services in this location are available to all TU students, including those who attend classes on the Towson campus or the University Center at HEAT.

Service Desk

  1. General technology advice
  2. Troubleshooting assistance
    1. Laptop problems
    2. Wireless network connection problems
    3. Malware infections
  3. wēpa printing assistance
  4. Modes of support 
    1. email  
    2. phone 410-704-5151 
    3. visit TUNE Room 206 (501 Thomas Run Road, Bel Air)
    4. use TechHelp 

Computer Lab

  1. Comfortable work spaces
  2. Support Specialists to answer your questions
  3. 22 Windows 7 computers
  4. 5 MacOS X iMac computers
  5. wēpa pay-for-print kiosk 
  6. Many popular software titles, including 
    1. Microsoft Office + Visio
    2. Adobe Creative Cloud 2015
    3. Apple iLife (on the iMacs)
    4. Kidspiration

Multimedia Support Services

  1. Gear2Go equipment loans 
  2. Gear4Here equipment loans for on-site use 
  3. Access to online training 
  4. Multimedia Support Specialists are available by appointment for training and consulting (email to request an appointment)


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