Blackboard Updates

This page provides information related to the Blackboard Inc. updates and Blackboard Adoption Initiative.

Environment Updates by Blackboard, Inc.

Every August, Blackboard, Inc. makes periodic updates to the online environment.

Blackboard Version Update

Blackboard will be updated to Q4 2018 on August 11, 2019, and will be unavailable from 12:30am until 9:00am. Please check OTS Alerts for updates related to the downtime.


To learn more about the new features from the August 11, 2019 (Bb Q4 2018) update, watch our Bb Tour Video, or read our Faculty features (PDF), and Student features (PDF) documents.

User Improvements by the TU Blackboard Team

The Blackboard Adoption Initiative

The Office of Technology Services (OTS) and the Academic Committee on Technology (ACT) are working together to collect feedback and provide improvements to Towson University's Blackboard Environment. Read more about the initiative in the Executive Summary (PDF).  


Based on research from the Blackboard Adoption Initiative, OTS' Information Technology Support Centers group has identified improvements to facilitate more usage. Highlights of improvements will be listed on this page, and detailed changes can be found in the Campus Guidance Log (PDF). 

These are the categories:

  • Education, Documentation & Video: documentation and video tutorials created
  • Training/Consultations: updated and customized workshops & consults
  • Service Awarenessfeatures that are already available but users are unaware
  • Configuration Requestschanging the Bb environment to improve user experience
  • Wish Listenhancement request to Bb Inc. or researching vendors with Bb integrations 

July 2018

Blackboard support returned to campus. Effective June 30, 2018, Towson University ended its contract with the remote service, Blackboard 24/7 support. In response to faculty requests and on-going research, all Blackboard support for faculty and students is provided by the newly expanded on-campus TU Blackboard team.  

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